Tip Sheets

Digital Transformation Guide for Lenders

Lenders would rather focus their resources and energy on: Growing revenues, improving profitability, standing out from the competition and delivering a superior customer experience. But the reality is back-office staff for most lenders spend most of their time on low-value, manual tasks that take them away from the things that really matter. The root of the problem is the manual and semi-automated processes that most lenders rely on for capturing and managing critical information. ...Read More

The Changing Nature of Digital Transformation: What Stage Are You In?

Roughly 85 percent of managers and executives surveyed by MIT Sloan Management Review and Deloitte in 2017 said that they think being a digital business is important to the success of their company. ...Read More

6 Strategies to Future-Proof Your BPO Business

To compete in the fully digital business landscape of the future, BPOs are racing to upgrade their technology and fine-tune their processes to deliver world-class services to their customers. ...Read More