Paper is holding businesses back. While digital technology continues to transform every corner of the modern enterprise, many organizations are still stuck in a paper-based past – buried under physical records, manual processes, and siloed information

Still drowning in paper? You're not alone. Every day, organizations that rely on paper-based workflows – banks, hospitals, insurers, law firms, government offices – are buried under a growing backlog of physical documents.

Insurance companies can’t afford to treat accounts payable (AP) like a second-tier function anymore. Manual processes, paper invoices, and scattered approvals aren’t just outdated – they’re bleeding your business dry.

Banks today are racing to modernize everything – from customer experiences to back-office workflows. But there’s one persistent weak spot slowing digital transformation progress: paper.

Let’s face it – manual invoice processing is bleeding many businesses. Every paper invoice, every email chain, every delayed approval isn’t just inefficient – it’s a hidden cost draining an accounts payable (AP) team’s time, money, and capacity.

In the insurance industry, documents are more than just paperwork – they’re the backbone of every claim, policy, and customer interaction. But when document management processes are inefficient, disorganized, or outdated, they slow things down and put the operation at risk.

In healthcare, every second counts – and every dollar does too. But for many healthcare organizations, slow, error-prone accounts payable (AP) processes are draining both.

Government agencies face growing pressure to maintain rigorous compliance standards while managing increasing volumes of documents.  Between federal mandates, internal policies, audit requirements, and public transparency expectations, the risk of falling short is real – and rising.   Yet many government agencies still rely on outdated, paper-heavy processes that make compliance difficult, time-consuming, and error-prone.  Manual […]

In an industry where speed, accuracy, and compliance are everything, mortgage processing remains one of the most document-heavy and delay-prone functions in financial services.  Yet many lenders are still relying on outdated, manual processes and fragmented systems that make it difficult to meet customer expectations, maintain compliance, and stay competitive.  These legacy approaches often result […]

In mortgage lending, the speed and accuracy with which documents are captured and processed can make or break the borrower experience – and a lender’s bottom line.  But many lenders are still stuck with outdated mortgage capture systems and manual processes that slow everything down and create unnecessary risk. With increasing borrower expectations, tighter compliance […]

Managing the influx of physical mail and other documents efficiently is critical for businesses.  And it’s up to information management professionals to ensure that every document is captured, processed, and stored securely.  Inefficient mailroom processes can lead to lost opportunities, compliance issues, and costly errors that jeopardize both financial performance and reputation.  Digital mailroom software […]

Managing government contracts requires navigating thousands of pages of documentation, tight deadlines, and strict compliance requirements.  Yet many government agencies still rely on manual review and keyword searches to analyze critical contract data – methods that are time-consuming, error-prone, and incapable of keeping up with today’s demands.  As contract volumes increase and oversight intensifies, government […]

Processing invoices is one of the most challenging aspects of an accounts payable (AP) team’s job. Manual data entry, approval delays, misplaced invoices, and the pressure to avoid errors while ensuring timely payments can overwhelm even the most seasoned AP teams.  At a time when AP is being asked to do more with less, it’s […]

Imagine being able to process invoices in days instead of weeks.  Picture a world where your team isn’t buried under stacks of paper, chasing approvals, or scrambling to meet payment deadlines.   For government accounts payable (AP) and finance leaders, that world isn’t a distant dream – it’s a reality with the right technology.  In an […]

Imagine a government agency where forms pile up on desks and in email boxes, approvals crawl through layers of bureaucracy, and citizens grow frustrated waiting for basic services.  For many government information management professionals, this isn’t just a scenario – it’s a daily reality.   The demand for faster, more transparent, and cost-effective government operations is […]

Information management professionals at government entities know that records management is more than just a compliance requirement – it’s essential for maintaining transparency, efficiency, and security in public service.  Government agencies handle vast amounts of records, from citizen data and legal documents to financial reports and historical archives.  Without proper management, these records can quickly […]

Information management professionals in government agencies face immense challenges – balancing compliance with regulatory mandates, managing vast amounts of structured and unstructured data, ensuring security, and maintaining transparency.  At the same time, public expectations and regulatory demands continue to rise, requiring agencies to provide timely access to information, safeguard sensitive records, and adhere to complex […]

Information management professionals at government agencies play a vital role in safeguarding, organizing, and ensuring the accessibility of essential documents that support public services.   The sheer volume and complexity of documents handled by government agencies make effective document management more critical than ever.  With increasing demands for transparency, data security, and regulatory compliance, adopting best […]

Managing records efficiently is a top priority for information management professionals at government entities.  But it’s not getting any easier.  The volume of government records continues to grow, regulations around records management are becoming more stringent, and constituents expect faster, more digital-friendly interactions.  As a result, more government agencies are turning to digitization to modernize […]

Managing information effectively is one of the most critical responsibilities for government offices.  Public sector entities deal with vast volumes of documents, ranging from citizen records to compliance reports and financial paperwork.  However, manual processes make it difficult to maintain efficiency, accuracy, and security while meeting regulatory requirements. Government employees often spend countless hours searching […]

Every day, insurance companies manage an overwhelming volume of applications, policies, claims, and other documents – each critical to operations, customer satisfaction, and regulatory compliance.    Despite advances in technology, many insurers still wrestle with outdated document management processes that drain productivity, increase errors, frustrate customers, and create compliance issues.  Information management professionals understand the […]

In the high-pressure world of banking, where every transaction counts and compliance and security are non-negotiable, the efficiency of document workflows can make or break an institution’s success. Information management professionals are on the front lines, juggling the pressures of streamlining operations, minimizing errors, and meeting ever-evolving regulatory demands.  But outdated manual business processes still […]

Contracts are critical to how business gets done.   For information management professionals, the challenge lies in capturing essential data from contracts – relationships, payment terms, and obligations – without missing critical details.  Conventional approaches to capturing contract information are time-consuming and error prone.  It’s also hard to scale manual data capture processes to keep up […]

The pressure to manage information effectively in healthcare organizations has never been greater.  But information management professionals face an uphill battle against ever-increasing volumes of documents and data, new information delivery channels, outdated manual workflows, and the relentless demand for accuracy and compliance.  These challenges do more than slow operations – they potentially impact a […]

Billing is a key part of a healthcare organization’s operational efficiency and financial stability.  And information management professionals play a big role in ensuring accurate and timely billing.   But medical billing is no easy task in most healthcare organizations.  From complex billing codes and onerous insurance requirements to ever-increasing volumes of patient data and difficulties […]

Information management professionals in healthcare organizations play a critical role in ensuring the smooth operation of patient care, administrative processes, and regulatory compliance.  The sheer volume of sensitive documents, ranging from patient records to billing and compliance reports, presents unique challenges in a fast-paced, high-stakes environment.  Managing these documents efficiently while ensuring data security, accessibility, […]

The way that a healthcare organization manages its information has a big impact on operational efficiency, regulatory compliance, and patient outcomes.  But the combination of intricate workflows, ever-increasing volumes of data, legacy systems, and strict regulatory requirements can make it challenging for decision-makers to efficiently route, store, and retrieve mission-critical information.  Workflow automation offers a […]

Information management professionals at banks have a lot resting on their shoulders.  They must juggle ever-increasing volumes of sensitive data and do it in a way that is accessible and secure.   From regulatory filings to customer account details, document management unpins a bank’s success.   But managing documents can be inefficient and risky without the right […]

Maintaining the integrity, security, and efficiency of their organization’s document management processes is the job of information management professionals.  A single slip-up in how documents are handled can have big implications – from operational inefficiencies to stiff regulatory penalties.  Unfortunately, common document management missteps leave many organizations at risk.  This article digs into the importance […]

Few back-office tasks are as challenging for information management professionals as manually managing complex business processes across departments.  Manual workflows often lead to inefficiencies, errors, and bottlenecks that slow down productivity and operational performance.   That’s why more organizations are digitizing their business processes with workflow automation – technology that replaces manual tasks with streamlined, automated […]

The pressure to improve document management in government agencies is undeniable.  From citizen records and policy documents to grant proposals and permits, governments manage a mountain of information that must be securely stored, efficiently organized, and readily accessible.   Public information access mandates like the Freedom of Information Act (FOIA) require efficient retrieval processes.  Regulatory compliance […]

Accounts payable (AP) professionals are no stranger to the frustrations of manual invoice processing. Tedious data entry, the constant risk of errors, and inevitable delays – these are everyday hurdles that slow down AP processes, create inefficiencies, and increase the likelihood of costly mistakes.   With the increasing pressure to speed cycle times, reduce errors, and […]

Handling vast amounts of data can be a big challenge for information management professionals.  With data coming in from multiple sources – whether it’s the postal service, email, legacy systems, or web applications – the pressure is on to efficiently extract, structure, and manage this data while maintaining its integrity.  Manual methods are not only […]

If you are overwhelmed by the amount of data that you must manage and secure, you are not alone.  The sheer volume of documents that flow through an organization can be dizzying.  It’s up to information management professionals to ensure that this information is accessible, accurate, and ready to use when needed.  The problem is […]

Accounts payable (AP) professionals are all too familiar with the frustrations of manual processes.   Hours spent keying data, chasing down approvals, fixing errors, and trying to keep track of things can leave AP professionals feeling overburdened.  Not to mention the potential for errors and delays can lead to strained relationships with suppliers, missed discounts, and […]

Information management professionals are not strangers to the overwhelming task of handling vast volumes of data and documents daily.  The growth of digital content, combined with the need to ensure accuracy, efficiency, and compliance, has placed immense pressure on your role.  Traditional methods of document processing – relying on manual data entry, categorization, and review […]

Accounts payable (AP) leaders are under increasing pressure to do more with less.  The demand for reduced overhead, improved accuracy, and faster cycle times is growing, while resources and budgets remain tight.  Traditional approaches to invoice processing, reliant on manual data entry and paper or email-based workflows are inefficient and unsustainable.  These outdated methods not […]

Data is the lifeblood of organizations.  From documents and emails to databases and mobile apps, organizations of all sizes are inundated with data from various sources.  Effectively extracting, processing, and utilizing this data to drive informed decision-making can be a daunting task.  That’s where data extraction software comes into play.  By automating the retrieval of […]

Every business function needs to be firing on all cylinders in these uncertain economic times.   But for accounts payable (AP) leaders, the pressure to optimize efficiency and accuracy can feel particularly intense.  Manual processes, slow invoice approvals, and duplicate or erroneous payments to suppliers can quickly turn an AP department into a drain on an […]

Loan application processing is a pivotal factor influencing the competitive standing of a mortgage lender or financial institution.  Slow, inefficient, and error prone mortgage document processes can result in poor customer satisfaction, higher costs, and increased risk of regulatory compliance issues.   But the volume and complexity of mortgage documents can make application processing a challenge.   […]

Customers expect an exceptional experience from the very beginning of their relationship with an organization.  One misstep in the onboarding process can have a customer looking for the door.   With the stakes so high to effectively introduce customers to an organization’s products or services, it’s no wonder that more organizations are automating their customer onboarding […]

Few technologies are as important to managing an organization’s finances as accounts payable (AP) software.  Digitizing and simplifying the processing of invoices submitted by suppliers enables organizations to achieve greater efficiency, accuracy, and cost savings in their financial operations.   Manual approaches to processing supplier invoices are labor-intensive, slow, and error prone.  Manually tracking supplier invoices […]

Data capture is the linchpin of an organization’s information management lifecycle.   An organization’s effectiveness in collecting, storing, and accessing documents and data from various sources has a big impact on its ability to make informed decisions, formulate and execute strategic plans, optimize processes, gain insights into customer behavior, and comply with regulations.   But capturing data […]

If your organization still manages lots of physical documents, you are not alone.   Despite the growth of electronic documents and forms, many organizations are still overrun with paper documents.  As a result, staff waste lots of time manually keying data, shuffling paper, fixing errors, filing and retrieving documents, and responding to inquiries about the status […]

Content is the lifeblood of any organization. But antiquated approaches to collecting, processing, and managing the information on physical and digital documents can impede decision-making, collaboration, customer service, and innovation. That’s why more organizations are automating the way they capture documents and data. Document capture technology improves efficiency, streamlines workflows, and enhances visibility. This article […]

Everything seems to move faster in today’s increasingly digital hyper-connected economy. That’s especially true of mission-critical information.  Now more than ever, organizations of all sizes must embrace digital transformation and drive superior organizational performance. But office workers spend most of their time manually searching for files, according to a 2024 study by Quixy.  What’s more, […]

Every organization wants to be sure that its digitized materials meet certain quality standards. But the stakes are even higher for libraries, archives, museums, and other institutions that are responsible for safeguarding cultural heritage materials for future generations. That’s why various U.S. federal agencies came together to establish guidelines and specifications for digitizing cultural heritage […]

Access to information is critical in today’s hyper-connected digital business environment.  But accessing and navigating electronic documents can be a challenge for individuals with disabilities.   More than 1 billion people, or approximately 16 percent of the world’s population, have some form of disability, according to the World Health Organization (WHO), which advocates for universal health […]

Despite the growth of electronic documents, organizations still receive a lot of paper.  The sheer complexity of managing even small volumes of paper can pose big challenges for organizations. In response to these challenges, more organizations are digitizing their documents to streamline their processes, enhance efficiency, and unlock the full potential of their information assets. […]

The typical organization sits on top of a vast amount of documents and data. Extracting insights from this content can be time-consuming, error-prone, and resource-intensive. That’s why more organizations are augmenting their document capture processes with artificial intelligence (AI) and machine learning – cognitive technology that streamlines document handling, enhances the accuracy of extracted data, […]

Inefficient document processes can take a heavy toll on an organization’s overhead.  That’s why more organizations are automating the way they create, populate, route, and store everyday documents. Digitizing and simplifying document processes can help organizations reduce costs, improve efficiency, deliver a better customer experience, and mitigate the risk of fraud and compliance issues. But […]

Automation is revolutionizing the way that organizations generate and manage documents. By digitizing and simplifying the creation, population, routing, and storage of paper and electronic documents, organizations can eliminate manual, repetitive tasks, accelerate cycle times, reduce operations overhead, enhance customer service, and strengthen security and compliance. Document automation also can accelerate an organization’s digital transformation […]

Information management professionals face a daunting balancing act. On the one hand, they must find ways to securely and cost-effectively process the documents and data their organization receives, as fast as possible.  On the other hand, they must manage the ever-increasing volumes of documents and data, in numerous formats, and from many delivery channels. It’s […]

How much paper does your organization handle each day? If you said, “too much,” your organization is not alone. Despite the growth of e-forms, online ordering, and other methods of exchanging information electronically, paper documents stubbornly remain a fixture in most organizations. But that doesn’t mean organizations must be saddled with inefficient and ineffective paper-based […]

Despite the growth of electronic content, organizations of all sizes are grappling with lots of information that arrives via physical documents. High volumes of physical documents are enough to overwhelm many organizations. But collecting, processing, storing, and safeguarding physical documents creates big headaches in terms of productivity, decision-making and control. Document digitization with artificial intelligence […]

Few back-office tasks are as onerous as processing the invoices submitted by suppliers. The way that most organizations process supplier invoices costs too much, takes too long, creates too many errors, provides inadequate visibility, and frustrates internal and external stakeholders. The root of the problem is that only 9 percent of accounts payable (AP) departments […]

At a time when constituents expect more responsive and transparent service, government agencies are struggling to manage and process the vast amounts of mail and documents that they receive. Traditional approaches for sorting, handling, and routing correspondence, forms and other documents that arrive through the mail can hinder a government agency’s ability to deliver effective […]

Imagine if your back-office staff had more time to focus on growing the business and delivering an exceptional customer experience.  Outsourced digital mailroom services make that vision a reality. Outsourced digital mailroom providers relieve organizations of the burden of receiving, processing, sorting, routing, and archiving incoming paper and electronic mail and documents.  Outsourcing the handling […]

In today’s turbulent economy, organizations are under tremendous pressure to find ways to reduce costs, free up staff time, mitigate potential risks, and deliver a better customer experience. One area that is ripe for improvement is the way that organizations handle incoming mail and documents.  The way that most organizations handle the invoices, contracts, sales […]

Effective management and timely access to patient information is critical in the healthcare industry. But traditional approaches to handling patient documents that arrive through the mail can be inefficient, time-consuming, error prone, and slow.  Sixty-two percent of healthcare organizations say that their biggest document-related challenge is the manual handling of paper, according to the Association […]

At a time when constituents expect more responsive and transparent service, government agencies are struggling to manage and process the vast amounts of mail and documents that they receive. Traditional approaches for sorting, handling, and routing correspondence, forms and other documents that arrive through the mail can hinder a government agency’s ability to deliver effective […]

The stakes are high for insurers to find ways to enhance customer service and improve efficiency. But inefficient and ineffective approaches to managing claims, applications, correspondence, invoices, and other incoming mail and documents can put insurers at a competitive advantage.  Traditional paper-based mailroom processes are time-consuming, error-prone, and inefficient. The average insurer spends $1.5 million […]

Cost savings are a top priority for organizations in today’s uncertain economic times. One way that organizations can reduce their costs is to modernize the way they handle incoming mail and documents and deploy a digital mailroom solution.  Digital mailroom solutions automate and simplify the processing, sorting, routing, and archival of the paper and electronic […]

If your organization is overwhelmed by the amount of incoming mail and documents it must handle, it is not alone.  The way that most organizations receive, process, sort, distribute, and archive the contracts, invoices, correspondence, and other documents they receive is inefficient and ineffective.  Businesses lose between 20 percent and 30 percent of their annual […]

Imagine if your back-office staff had more time to focus on growing the business and delivering an exceptional customer experience.  Outsourced digital mailroom services make that vision a reality.  Outsourced digital mailroom providers relieve organizations of the burden of receiving, processing, sorting, routing, and archiving incoming paper and electronic mail and documents.  Outsourcing the handling […]

In today’s turbulent economy, organizations are under tremendous pressure to find ways to reduce costs, free up staff time, mitigate potential risks, and deliver a better customer experience. One area that is ripe for improvement is the way that organizations handle incoming mail and documents. The way that most organizations handle the invoices, contracts, sales […]

Any organization that mails documents is bound to have return mail – mail that is undeliverable. Whether the sender is a business, government entity, or third-party service provider, taking the steps necessary to get returned mail into the hands of the intended recipient can be a major headache. This article details the returned mail process […]

Keeping up with all the documents and data that an organization receives can be overwhelming. Back-office staff wastes lots of time keying (and re-keying!) data, shuffling paper and emails, fixing errors and mistakes, chasing down lost documents, and filing and retrieving physical documents. All the while, stakeholders anxiously await the information they need to make […]

‘Beauty is in the eye of the beholder.” This saying, which is believed to have first appeared in Greek in the third century, notes that the perception of beauty is subjective.  What one person finds beautiful, another may not. The clothing styles of the 1980s are a good case in point. But there is no […]

Automated document scanning is a must-have tool for companies with high volumes of incoming data. Unlike manual processing, document capture technology simplifies scanning and classification, resulting in stronger data management and organization.

Considering automated remittance processing services? You’re not alone. Digitally based payment and billing processing has quickly outpaced traditional methods of manual check scanning and filing. Organizations are looking for remittance processing methods that accelerate cash flow while reducing operating costs and inefficiencies.

As unstructured paper data grows, it’s easy to feel overwhelmed by the sheer volume of information at your fingertips. This influx of data has made it more important than ever for organizations to undergo digital transformation.

It’s becoming increasingly important for companies to invest in information capture solutions. Why? Because organizations across the banking, insurance, healthcare and other industries are constantly flooded with high volumes of data.

Applications, credit reports, titles and more. With several steps involved in mortgage processing, it’s no wonder it can take days for loans to be approved. What if there was a simpler, faster way to move through mortgage lending steps, without sacrificing the attention to detail your borrowers are accustomed to?

Since the fast-paced, demanding financial environment requires minimal errors, institutions should consider the advantages of automatic data capture technology. Efficient and accurate document processing is vital to organizational success.

As fewer paper checks come through and the demand for faster billing processes increases, more banks are considering outsourced lockbox remittance services.

When stacks of mortgage forms start to take over the office, it’s time to invest in mortgage document management software. Document management software is an excellent tool for financial institutions that want a simple and secure system to store loan records.

BPO services can include anything from payroll to accounting to human resources. No matter the task, there is one thing they all have in common: There is a constant influx of information.

As unstructured paper data grows in volume across several industry verticals, document automation is becoming a necessity for businesses overwhelmed with information.

Looking to simplify risk management, meet regulatory requirements and streamline document intake processes? Mortgage automation software is the key to success.

The average bank sifts through thousands of documents and images every year, a complex and time-consuming process that require their staff to pour over enrollment forms, client applications, financial statements and more.

Providing superior public service can be achieved by upgrading to modern data capture technology. Outdated image capture methods aren’t ideal for fast-paced, high-priority government work.

Digital mailroom systems handle high volumes of data from multiple channels. Even more, this data requires downstream delivery in an efficient, effective manner. To keep up with the steady influx of data, you need advanced technology that organizes and presents information in a way that is useful to your organization.

Manual loan processing leaves lenders to contend with tight margins, revolving regulatory compliance and risk-based decision making. And these problems trickle down directly to clients. The answer? Automated lending solutions.

High speed scanning technology isn’t simply a matter of convenience – in today’s competitive business environment, fast document scanners help organizations manage costs, improve data accuracy and streamline operational processes.

Virtually everything can be digitally achieved these days - data research, communication, - and document automation services. More and more enterprises are turning to document digitization services to maximize efficiency and productivity.

As companies and organizations across banking, insurance, healthcare and other industries are bombarded with high volumes of data, intelligent capture solutions are crucial tools for staying competitive.

Intelligent scan and capture technologies have significantly improved document-driven processes in the financial sector and other industries. By dramatically reducing the volume of downstream exceptions, intelligent document scanning lowers operating costs and improves operational performance.

Your business has historically relied on manual data capture solutions as a means of document processing. However, what you might not realize is that paper-based processing is outdated, costly and seriously inefficient. Sticking to antiquated data capture strategies only has negative repercussions for your business.

Insurance companies rely on efficient management of highly sensitive data, which can be challenging. Without intelligent document recognition, providers struggle with outdated technology and manual solutions that prevent them from processing customer data effectively.

Significant changes in the remittance and payments landscape has organizations contemplating one of two paths: Consider outsourced remittances services, or continue in house. Currently, most enterprise billing departments rely on manual or partially automated processes that are labor intensive, costly and prone to error.

Intelligent data capture software presents opportunities for enterprises to completely transform their document-driven processes. But in a crowded marketplace, choosing the right vendor and software isn’t easy and implementing the wrong software could spell disaster for your operation.

If your office is going paperless, then you’ll need document management tools to keep track of everything. But with so many options on the market, it can be daunting to separate subpar technology from robust, reliable solutions, and pick out the best document management software.

Healthcare professionals looking to enhance and modernize patient experiences should consider utilizing automated data capture software. When documents are digitally analyzed, stored and filed, financial and clinical processes are accelerated, and patient information becomes more usable.

Banks and credit unions looking for an efficient mortgage processing system should consider mortgage capture software. Capture software is an alternative to manual entry that maximizes resources and enhances efficiency through document digitization.

To save resources when it comes to enterprise data responsibilities, take a closer look at how data capture software reduces costs. Between expensive paper filing and time-intensive processes, information capture software streamlines data management responsibilities in the enterprise.

Measuring ROI on intelligent capture software is imperative to ensure company success. You want to know technology’s performance meets the monetary investment, especially when investing in a costly software system.

Going through one filing cabinet after another to locate important documents drains time, finances and other resources from your organization. The most productive companies realize the disadvantages of manual information storage, and are using document imaging software solutions to instantly find the information they need.