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Digital Transformation Knowledge Hub: Webinars, Case Studies, White Papers & More:
blog |Insurance

How Cloud Capture Helps Insurers Meet Policyholder Expectations

Multi-channel interaction has become the pulse of the insurance industry’s engagement with its policyholders.  From online channels to traditional channels, multi-channel interactions strongly influence policyholder behavior, expectations, and needs.  Although policyholders have embraced digital channels to different degrees, they all expect a consistent experience.  Therein lies the rub: customers find difficulties in submitting and accessing […]

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blog |Government

How to Comply with FADGI

Image quality has always been important to the information management profession.  But the topic of image quality has taken on greater urgency with new U.S. federal government requirements for digitizing and archiving historical records and cultural heritage materials. Starting January 1, 2023, any digitized document submitted to the National Archives and the Library of Congress […]

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blog |BPO

5 Strategies for Building a Better Mailroom

“Be careful what you ask for,” the old saying goes.  That’s how many information management professionals might feel about their mailroom.  For years, information management pros pined for the day when content arrived electronically.  Managing electronic documents and data would be cheaper, faster, and more secure, they reasoned.  What they didn’t anticipate was the massive […]

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blog |Banking |Healthcare |Insurance

Common Accounts Payable Challenges and How to Solve Them

Paying suppliers is not easy for most accounts payable (AP) departments.  According to the Institute of Finance and Management (IOFM), controllers believe that AP is the most labor-intensive, time-consuming, and paper-intensive finance and administration function, topping notoriously burdensome tasks such as accounts receivable, tax and reporting, and payroll.  Receiving, approving, and posting supplier invoices often […]

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blog |Banking |BPO |Healthcare |Insurance

How Cloud Capture Helps Attract and Retain Top AP Talent

If your finance department is having trouble attracting and retaining top talent, you are not alone.   With an unprecedented wave of workers leaving their jobs for higher pay, greater flexibility, and more fulfilling work, it’s hard for finance and accounts payable (AP) to fill open positions.   Making matters worse, 20 percent of AP departments expect […]

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blog

Transforming the Customer Onboarding Experience with Cloud Capture

Customers expect more from the companies they do business with these days.  Today’s on-demand e-commerce environment has conditioned customers to expect personalized, user-friendly experiences, no matter how they interact with a business.   But that’s not the way that the customer onboarding process works at most businesses.  Too often, new customers are confronted with confusing and […]

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blog |Banking |Healthcare |Insurance

Automating for First Impressions

When it comes to customer onboarding, there’s a lot of truth to that saying about first impressions.  Missteps in the onboarding process can have a customer looking for the door.   Conversely, an exceptional onboarding process sets the stage for a strong relationship.   Customer expectations are being driven by their experiences in applications such as Amazon, […]

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blog |Insurance

5 Signs It’s Time to Migrate Your Claims Processing to the Cloud

As most insurance pros know, your organization’s ability to process claims quickly can have a big impact on its bottom line.  It’s perhaps one of the biggest factors in policyholder retention.  One slip-up can have an otherwise happy policyholder looking for the door.  When done correctly, claims processing can work like magic to set you […]

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blog |Government

How to Comply with M-19-21

The U.S. federal government is about to take a big step towards digital records management. Starting January 1, 2023, federal agencies must manage all temporary and permanent federal records and appropriate metadata electronically.  The government-wide policy is the result of a memorandum issued by the National Archives and Records Administration (NARA) on June 28, 2019.  […]

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product updates

ibml Capture Suite Release Notes 5.1.2 – Effective 11/18/2022

The following summarizes a subset of issues that were corrected in this release: Capture Suite Module: Scan Client; FADGI Testing FADGI test dialog’s “Collect Support Data” does not list the version of FADGI supporting software. Capture Suite Module: Scan Client; Remote Scanning Invalid xml file from a discarded batch header when using Legacy Output along […]

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product updates

ibml Image Quality Analysis Service (IQAS) – Version 1.0.3 – Effective 11/18/2022

The following summarizes issues that were addressed in this release: Capture Suite Scan Client; FADGI Testing FADGI test dialog’s “Collective Support Data” does not list the version of FADGI supporting software. Image Quality Analysis Service Updated to support Image Science Associates – GoldenThread Analysis Software version 6.28.1 Updated ibml profile and changed name to ibml_300_ModernTexturalRecords […]

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product updates

ibml Capture Suite Release Notes 5.0.6 – Effective 08/09/22

The following summarizes a subset of issues that were corrected in this release: Capture Suite Module: Scan Client Application Crash After “Action Argument Decompose Data: Keyword “[Pocket]” Not Found” Error displayed while using a job with database lookup. MICR + ICR Merge: MICR data is used in merge when ICR data returns better results. A […]

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product updates

ibml Scanner Manager Base Software for ImageTrac 6 v2 / ibml FUSiON – Version 7.3.4 – Effective 07/22/22

The following summarizes a subset of issues that were corrected in this release: General Changes Bitonal setting De-screen (enabled) results in characters (edges) and barcodes being connected. Images stored in Color Dropout configuration archive file (.CDO) are getting characters appended to the file name every time the color dropout dialog was opened and the ‘OK’ […]

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product updates

ibml Scanner Manager Base Software for ImageTrac 6 or earlier models – Version 7.4.0 – Effective 08/12/22

The following summarizes issues that were corrected in this release: ImageServer Camera tint threshold improvements requested. Image Synchronization Fault; “IMG:Error 122 Image Synchronization Fault DocID n” For complete details, download the full product release here: ReleaseNotes JSE Systems 740

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product updates

ibml Scanner Manager Base Software for ImageTrac 6 or earlier models – Version 7.3.4 – Effective 07/22/22

The following summarizes issues that were corrected in this release: Capture Suite ParmSetup  Intelligent Reader – Unhandled exception when selecting a job using the In-sight software. Version 5.9.0 of the In-sight software is currently the only supported version. Documentation Updated: “Intelligent Reader” topic in the ParmSetup help files. For complete details, download the full product […]

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product updates

ibml Capture Suite Release Notes 5.1.0 – Effective 08/12/22

The following summarizes a subset of enhancements that were made in this release: Capture Suite Module: ibml Capture Suite Certified Windows 11 Pro and Windows Server 2022 Standard Concurrent Licensing: Quality Control Client, Validation Client and Analytics Viewer Capture Suite Licensing – Override Global Licensing Capture Suite Module: Scan Client Feeder Module Speed Control in […]

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product updates

ibml Scanner Manager Base Software for ImageTrac 6 v2 and ibml FUSiON – Version 7.4.0 – Effective 08/12/22

The following summarizes a subset of issues that were corrected in this release: General Changes:  Scanning FADGI test targets on 7300+ series ibml Fusion Scanners. (Scanners with one Decision Module prior to the first pocket.) When saving (using Save-As) a software parameter file with a color drop-out configuration, that does not contain a configuration image, […]

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news |Government

ibml Partners with Quality Associates Inc (QAI) on Event Featuring National Archives and EPA E-GOV Initiative M-19-21 to Eliminate Paper Processes by meeting FADGI 3 star standard for digitization

ibml, Makers of FADGI 3-Star Compliant Scanners and Software, Lead M-19-21 Paper Challenge BIRMINGHAM, AL (June 6, 2022) – Today, ibml, a global market leader in high-volume, mission-critical intelligent document processing (IDP) solutions, shares groundbreaking industry insights from a conference on eliminating paper processes in government with the M-19-21 initiative, which lays the foundation for […]

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webinars

How to Ensure Agency Compliance with Fast-Approaching M-19-21 Deadlines

The Clock is Ticking On Tuesday, May 24, 2022, in partnership with Quality Associates Inc., DocPoint Solutions, Konica Minolta, and the National Archives and Records Administration (NARA), a live broadcast was recorded at The Hamilton Live in Washington, DC. The webinar was produced to answer four main questions: What is the current state of NARA’s […]

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white papers

AIIM 2022 State of the Intelligent Information Management Industry Report

What’s essential for managing information in 2022? Singular focus on the customer. ibml is a proud underwriter of the AIIM State of the Intelligent Information Management Industry report in which their research shows that mindsets and methodologies centered on risk, compliance and governance for governance’s sake, only water the seeds of discontent when it comes […]

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news |Banking |BPO |Government |Healthcare |Insurance

Digital Pioneer ibml Breaks New Ground in FADGI Verification with ibmlFUSiON and Capture Suite Software

FADGI 3-Star Rating Deepens Value of the Most Powerful Capture Technology on the Market BIRMINGHAM, Ala. (PRWEB) May 09, 2022 — Today, ibml, a global market leader in high-volume, mission-critical intelligent document processing (IDP) solutions, introduces ibml Capture Suite (iCS) with FADGI verification. Launched in 2007, FADGI (Federal Agencies Digital Guidance Initiative) sets concrete measurable […]

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white papers

The Ultimate Guide to Modernizing Customer Onboarding

Few functions have as big of an impact on revenue as customer onboarding. A positive customer onboarding experience speeds time to revenue, sets the stage for customer retention and builds trust. Onboarding is often a customer’s first interaction with your company after you close the sale. The stakes are high for this first impression—especially when […]

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white papers

Speed Up the Student Application and Onboarding Process

Data capture technology speeds up the student application and onboarding process by leveraging intelligent automation. Powerful data capture software supports admissions teams by catering to the huge number of people applying for university and college openings. Read our whitepaper to find out how ibml’s intelligent capture solutions solve the challenges involved with student onboarding.

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blog |Banking |Healthcare |Insurance

5 Ways Document Management Software Streamlines Your Onboarding Process

You put a lot of time and effort into winning new business. But your onboarding process is undoing all that effort. The onboarding process for many businesses is long, inconvenient and complicated. Mistakes are easy to make and immediately shake customers’ confidence. It’s not uncommon for customers to become so frustrated, they abandon the process altogether. Many […]

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blog |Banking |BPO |Government |Healthcare |Insurance

4 Signs It’s Time to Automate Your Customer Onboarding

Customers expect business interactions to be simple, fast and straightforward. Purchases made with a single click and delivered the same day Insurance claims submitted from a smartphone in minutes Borrowers pre-qualify for a loan with only a few pieces of information Yet the way most businesses onboard high-net-worth individuals and other customers is anything but easy. It’s complicated… It takes […]

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webinars

3 Steps to Touch-Free Invoice Processing

Discover how ibml radically transforms your AP/AR workflows. Watch the recording of our recent WEBINAR to learn about the challenges AP departments face today and how we can help you solve with ibml Cloud Capture. Come learn about the challenges and trends with industry expert Mark Brousseau with a live demonstration of how ibml Cloud Capture can […]

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blog |BPO

5 Reasons Why More Big Mailrooms are Moving Towards Centralization

Centralization. It’s a big word and a bigger idea. But ironically, it’s all about going smaller. Dismantling up to dozens of mailrooms in favor of a single document capture hub sounds like a hefty task, so why are so many major businesses moving towards a centralized model? Well, to be blunt, they’re doing it because it makes […]

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webinars

What’s New in Capture Suite 5.0

Advance Mission-Critical Capture with One Powerful Platform See how the market’s fastest software tackles ultra-high volumes. Check out our webinar to witness the speed and intelligence of the new ibml Capture Suite 5.0. Watch the software in action with a live demonstration of its new features and capabilities. Learn about the new ibml Capture Suite […]

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blog

The 3 Big Steps Toward Consolidating Your Back-Office Document Processing

You’ve probably considered consolidating or centralizing your data capture before, but maybe you balked at the effort, time, or perceived cost of reimagining such a major part of your business. It’s important to be cautious. After all, consolidation can be an intimidating process for many organizations! But what if it didn’t need to be? Most industry leaders […]

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blog |BPO

Growing From the Mailroom: 4 Ways Centralization and Consolidation Enhance Your Revenue

Every major business has a mailroom, right? It’s your point of contact with the outside world. It’s where all essential information enters, gets recorded and is dispersed. But what if you could simplify and downsize your mailroom infrastructure without sacrificing speed or accuracy—and actually start saving money, instead of spending it? If that sounds intriguing, keep reading […]

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events

ibml Cloud Capture AP/AR Webinar

Your AP Invoice Processing with Cloud Capture Technology Discover how ibml radically transforms your AP/AR workflows. Register here for a WEBINAR to learn about the challenges AP departments face today and how we can help you solve with ibml Cloud Capture. Come learn about the challenges and trends with industry expert Mark Brousseau with a […]

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blog

3 New Technologies That Make Consolidating Document Capture a Reality

Your mailroom is an essential part of your business. It’s the entry point for hundreds of thousands of pieces of raw data and information. Without an effective mailroom sorting it all, you wouldn’t be able to plan your next week, let alone your financial future. For a long time, outdated technology forced mailrooms to be inefficient. […]

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events

ibml Capture Suite 5.0 Webinar

Advance Mission-Critical Capture with One Powerful Platform See how the market’s fastest software tackles ultra-high volumes. Register here for a WEBINAR to witness the speed and intelligence of the new ibml Capture Suite 5.0. Watch the software in action with a live demonstration of its new features and capabilities. Learn about the new features: Remote […]

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blog |BPO

BPOs: Attract More Customers with these 5 Capabilities

Are you impressing your prospects? While the BPO industry is booming, many BPO’s today are struggling to attract clients as customers are more discerning these days. Finding a partner to help them outsource their document capture is a process. While proximity used to be a main determining factor, it’s no longer enough. Businesses are looking […]

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blog |Banking |BPO |Government |Healthcare |Insurance

3 Signs That it’s Time to Automate AP With a Cloud Native Solution

Does your accounts payable department find it frustrating to process supplier invoices? You’re not alone. According to the Institute of Finance and Management (IOFM), 19% of accounts payable leaders are concerned about the way their department is doing things these days. 7% of accounts payable leaders admit to being overwhelmed with disruptions related to remote […]

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blog |Banking |BPO |Healthcare |Insurance

How Cloud Native Solutions Streamline Invoice Processing

Is your AP department struggling with capturing data from supplier invoices? You aren’t alone. Invoice receipt and data capture is the biggest AP challenge caused by the shift to remote working1. The root of the problem is that many AP departments receive physical invoices from suppliers through the mail. The smaller the business, the higher […]

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case studies |Insurance

A Self-Funded Banking Automation Project

A bank holding company with headquarters in West Virginia and over 130 full-service offices originating commercial and consumer loans was challenged to find the best way to capture and centrally store loan documentation files. Prior to implementing the ibml solution, this company had centrally scanned all of its commercial and consumer loan documents using a […]

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press

ibml Scannerserie Fusion – Wegbereiter der Digitalisierung

Das größte Hindernis der digitalen Transformation ist die Menge an gedruckten Dokumenten. Um sämtliche Informationen für die digitalen Prozesse verfügbar zu machen, werden die Papierdokumente gescannt und die Daten erfasst. Die größten Kosten entstehen in der Vor- und Nacharbeiten der Dokumente. Der Einsatz von Dokumentenscannern der ibml Fusion-Serie reduziert diese Kosten und bringt bisher unerschlossene […]

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blog |BPO

Don’t Be the BPO Bottleneck: 5 Barriers to Speedy Data Capture

Business growth is a good thing, right? The business process outsourcing (BPO) industry has seen record growth over the last few years, and it’s predicted to continue its meteoric rise. By 2028, Grand View Research is forecasting the BPO market to nearly double in size, reaching $435.89 billion.1 But what do these global numbers mean […]

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blog

Unlock the Value of Unstructured Data with a Digital Mailroom

It wasn’t supposed to be this way. The transition to managing digital documents was supposed to make things easier for overworked physical mailrooms. There would be no need to key in data, manage workflows or chase down information. Information would stream more easily between departments. But that didn’t happen. While more documents arrive electronically than […]

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blog |Banking |BPO |Government |Healthcare |Insurance

Document Management Systems: 7 Reasons to Migrate from Legacy to the Cloud

As the world grows increasingly more digital, many businesses are beginning to seek out the cloud to solve their challenges with remote work, digital demand, growth and increased costs. While document processing and management is already a complicated task, it becomes twice as challenging when it needs to be done remotely using an on-premise legacy […]

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webinars

ibml Virtual Roadshow for the Enterprise

Accelerate your digital transformation with trailblazing intelligent capture. Witness the speed and intelligence of the new ibml FUSiONTM scanner, as ibml provides you with an exclusive live demonstration of its features and capabilities. The ibml FUSiON Series represents the next generation of ultra-high-volume scanners. Finally – scan checks and documents together and watch as it […]

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webinars

ibml Virtual Roadshows for Financial Services

Accelerate your digital transformation with trailblazing intelligent capture. Witness the speed and intelligence of the new ibml FUSiONTM scanner, as ibml provides you with an exclusive live demonstration of its features and capabilities. The ibml FUSiON Series represents the next generation of ultra-high-volume scanners. Finally – scan checks and documents together and watch as it […]

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webinars |Insurance

ibml Virtual Roadshow for Insurance Companies

Accelerate your digital transformation with trailblazing intelligent capture. Witness the speed and intelligence of the new ibml FUSiONTM scanner, as ibml provides you with an exclusive live demonstration of its features and capabilities. The ibml FUSiON Series represents the next generation of ultra-high-volume scanners. Finally – scan checks and documents together and watch as it […]

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webinars |Government

ibml Virtual Roadshow for Government Agencies

Accelerate your digital transformation with trailblazing intelligent capture. Witness the speed and intelligence of the new ibml FUSiONTM scanner, as ibml provides you with an exclusive live demonstration of its features and capabilities.

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webinars |BPO

ibml Virtual Roadshow for BPO’s

Accelerate your digital transformation with trailblazing intelligent capture. Witness the speed and intelligence of the new ibml FUSiONTM scanner, as ibml provides you with an exclusive live demonstration of its features and capabilities. The ibml FUSiON Series represents the next generation of ultra-high-volume scanners. Finally – scan checks and documents together and watch as it […]

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blog |BPO |Insurance

Control Information Chaos with a Digital Mailroom

Information chaos may be getting the upper hand. That’s one conclusion from a report by the Association for Intelligent Information Management.1 Researchers found that the average organization scores its efforts to control information chaos at 1.64 out 4. That’s a middling C- grade that doesn’t inspire much confidence. While organizations surveyed by AIIM feel good […]

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blog |BPO

Thriving BPOs: 4 Trends Fueling Meteoric Growth

Is your BPO business suddenly booming? Scanning and other data capture services are facing a surge that’s almost too much to handle. Backlogs are sometimes becoming months long as more and more businesses look to digitize their data. What’s behind the jump in data capture demand? Several trends, actually. And experts aren’t predicting a slowdown […]

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press

AI offers a galaxy of opportunities

To date, a vast amount has been invested deploying traditional recognition technologies such as OCR, ICR and intelligent word recognition to analyze the content of documents and boost automation. Despite this, there are limitations, but the reality of AI resolves these limitations.

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press |Banking

AI offers a galaxy of opportunities for firms with high volume document handling workloads

As seen on Global Banking and Finance Review, ibml’s Ashley Keil, VP sales, EMEA/APAC, discusses how artificial intelligence platforms can radically change, improve and automate how documents are handled and processed.  

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news |BPO

ibml launches new ibml FUSiON 7200 scanner to help customers accelerate their digitization initiatives.

…Remote working has accelerated a need for digitization. ibml FUSiONTM 7200 brings best in class scanning technology for high volume scanning at an affordable price… Birmingham, AL – February 3, 2021 –  ibml announces today the launch of the new ibml FUSiON 7200 high volume production scanner aimed at business process outsourcers (BPOs), shared service […]

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white papers

The ibml FADGI Reference Guide

Launched in 2007, FADGI is an effort by U.S. federal agencies to articulate a common set of technical guidelines, methods, and practices for archival of digitized and born-digital documents that are of historical and cultural importance. These standards took on a greater sense of urgency with the U. S. government’s initiative to stop the flow […]

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news

ibml launches new Cloud Capture platform offering customers an on-demand intelligent, ‘pay for what you need’ SaaS document processing system

Innovative unified cloud-native solution combines Data Capture powered by Machine Learning, Robotic Process Automation and Content Management to extract valuable information from any source of business input. BIRMINGHAM, AL, – ibml, a leading provider of intelligent information capture solutions, announces today the launch of our cloud-native SaaS platform which enables enterprises to intelligently capture, process […]

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blog |Banking |BPO |Government |Healthcare |Insurance

Document Management Systems:
Cloud Native vs. Cloud Based The 5 Key Differences

Cloud can be confusing. There’s lots types out there – cloud-native, cloud-hosted, cloud-enabled – but what do they all mean? Truthfully, there ARE major differences between them — and the wrong choice could cost your business, tremendously.

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blog |Banking |BPO |Healthcare |Insurance

Is Your Cloud Document Management Platform Lying to You? Discover the 9 Giveaways

When looking for a document processing platform, it’s easy to fall into traps. You may think you’re taking the right step toward upgrading, but the wrong solution can cost you—and your business. Don’t get tangled in a web of lies. Read on for 9 ways to detect if your cloud capture platform is lying to […]

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blog |BPO

Boost Your Competitive Advantage: 3 Ways your BPO can Land More Clients

What makes your BPO business different? Do you promise quick turnarounds? Do you excel at providing a seamless customer experience? What about your technology? Businesses are looking to partner with vendors that have a modern technology stack, and it’s quickly becoming a competitive advantage. In a crowded market, your equipment influences your customers’ decisions, from […]

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press

Improving data accuracy

The implications are significant. Inaccurate data is detrimental, bad data erodes operational efficiency, makes decision making less accurate, adds commercial risk, delivers a poor customer experience, and can be too expensive given GDPR rules and the associated penalties. Ashley Keil explores how system integrators can improve data accuracy as part of complex outsourcing projects in […]

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white papers

Strengthen Your Information Management Lifecycle

If one link of a chain cannot withstand reasonable force, then the whole chain is weak. As the old saying goes, you’re only as good as your weakest link. This is especially true when it comes to your Information Management Lifecycle. There’s increased pressure nowadays for document processing thanks to demand for instant and remote […]

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white papers

Data Perfection Is Possible

Data is the lifeblood of businesses and government organizations. It feeds you backend processes, powers your decisions, and fuels your profits. It arrives from more sources, in more formats, in greater quantities, and of varied quality. So why are you spending valuable resources dealing with imperfect data? Achieving data perfection requires a new, more intelligent […]

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press |BPO

DM Magazine Interview: Mission: Possible

DM Magazine interviews ibml’s Vice President of Sales, EMEA/APAC Ashley Keil about how BPOs and enterprises can close the gap to getting 100% data accuracy as part of their capture processes and business workflows.

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news |BPO

ibml : Scannerserie Fusion mit Künstlicher Intelligenz

Wegbereiter der Digitalisierung Das größte Hindernis der digitalen Transformation ist die weiter wachsende Menge an gedruckten Dokumenten. Papierdokumente werden in der Regel gescannt und erfasst, um sie für die digitalen Prozesse zur Verfügung zu stellen. Die Hauptkosten des Scanprozesses liegen im Vor- und Nacharbeiten der Dokumente. Mit den Dokumentenscannern der ibml Fusion-Series lassen sich diese […]

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videos

ibml Fusion Solutions Video

blog |BPO |Government

Is Beauty Truly in the Eye of the Beholder? – Not When it Comes to Image Quality

‘Beauty is in the eye of the beholder.” This saying, which is believed to have first appeared in Greek in the third century, notes that the perception of beauty is subjective.  What one person finds beautiful, another may not. The clothing styles of the 1980s are a good case in point. But there is no […]

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case studies |Insurance

How Alaska National Insurance Company Gained a Competitive Advantage with Advanced Data Capture

Insurers, like businesses in other industries, are challenged with skyrocketing volumes of documents and data, a growing number of ways that information enters the organization, increasing demands for faster access to information, and heightened data protection and regulatory compliance pressures. Alaska National Insurance Company is overcoming these information management challenges with an intelligent data capture […]

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blog |Government

The Back-Office Implications of Mail-in Voting

As evidenced by delays in tabulating votes in many recent state primaries, the push towards mail-in voting for this fall’s elections may create new headaches for already overburdened government elections boards that do not modernize their back-office operations. Demand for mail-in voting is growing as leaders look for ways to stop the spread of COVID-19. […]

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press |BPO

DM Magazine: Show Me the Money

Jesse MacPherson, former BPO and Service Bureau Operations Manager now responsible for ibml’s UK, Ireland and Nordics territory, discusses the issues that all scanning operations face and how the use of technology can help resolve them.

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white papers

Ace Your Scanner Deployment

The business case for advanced document scanners is proven and compelling. The list of benefits reaped from proper deployment is impressive. While making the right scanner choice is fundamental to achieving the benefits, you must also take the right approach for deploying your document scanning solution. Download this white paper to find out the strategies […]

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blog |Government

Expect High Numbers of Voting-by-Mail this November

Presidential elections are looming, and states expect a surge of mail-in votes. Counties will need to collect, count, and verify hundreds of thousands of paper ballots quickly and securely – but hand counting and old tabulation scanners can’t keep up.

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white papers |Banking

Creating the Digital Commercial Bank of the Future

Commercial banking is undergoing tremendous change. New competitors, heightened customer expectations, and ever-increasing regulatory pressures are disrupting the commercial banking sector. The competition for commercial customers is fierce and getting tougher. Established commercial banks that succeed in the future will transform the way they serve their customers. Read this white paper to find out how […]

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tip sheets

Outmoded Mortgage Lending Processes

Processing mortgage applications is a risk-reward endeavor. You’re often battling costly and complex business processes, fraught with compliance risks. Learn how to take the cost, complexity, and risk out of mortgage processing with this tip sheet.  

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white papers

Accelerate Your Data Extraction

Every day, mortgage bankers are asked to deliver faster and faster loan decisions while still performing their required due diligence. How can you deliver with so many new challenges being stacked against you? Volatile economic conditions, loads of varying document types, and high processing costs all make it borderline impossible to generate speedy decisions while […]

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white papers

Power Up Your Mortgage Operations

Few industries are as lucrative and volatile as the mortgage industry, which makes keeping up with fluctuating demands quite costly. Matching capacity and customer needs is a constant struggle, the scale is always threatening to tip one way of the other. Read this white paper to find out how to power up your mortgage operations […]

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white papers

Uncover Your Mailroom’s True Potential

Out-of-control labor costs, auditing mishaps, frustrated customers, security fears – if you’re still relying on the status quo of simple capture, this is your daily reality. Now imagine your current mailroom infrastructure taking on quadruple the amount of incoming information, which most businesses expect to happen within the next two years. Is your mailroom ready?

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white papers

A Shared Services Approach to Back-Office Processing

Imagine if your state government agency could meet ever-increasing constituent expectations for service while achieving cost savings. Read the eight reasons for state governments to embrace consolidation.

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webinars

6 Strategies to Future-Proof Your Business Webinar Recording

In this webinar, we’ll share six strategies to help you strengthen your customer base and meet the demands of your educated customer.

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news |Government

Notice regarding
Novel Coronavirus (COVID-19)

At ibml, the health and well-being of our employees, customers, and partners continues to be our priority. We have amended our operating procedures to minimize risk to all and will continue to follow the guidance from the CDC and government.

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tip sheets

Digital Transformation Guide for Lenders

To drive organizational digital transformation, it is paramount the sources of data that come into the organization are captured and ingested fast and accurately into business processes. This guide will get you started.

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white papers

The Key to Boosting Mortgage Profits: An Intelligent Capture Solution

Throughout the mortgage lending lifecycle, you face countless roadblocks that make it hard to generate profits. When you’re running a tight-margin business, capacity and speed are vital to maintaining a healthy cash flow – which becomes even more important in key moments like the loan origination process. How can you mitigate these challenges without sacrificing due diligence or the customer experience?

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videos

ibml 2020 Brand Video

webinars

Take the Friction Out of Your Manual Processes with Intelligent Capture

Learn how intelligent capture can eliminate this friction in your information lifecycle and help you achieve faster and more intelligent business processes. Intelligent capture identifies and extracts usable information from incoming paper and electronic documents with minimal human oversight.

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tip sheets

The Changing Nature of Digital Transformation

If your business hasn’t begun its digital transformation, it’s time to start. Roughly 85 percent of managers and executives concurred with the statement, “being a digital business is important for the success of my company,” according to the 2017 Digital Business Report by MIT Sloan Management Review and Deloitte.

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white papers

Evolve Your Retail Lockbox into a Strategic Powerhouse

Banks and third-party providers have long relied on retail lockbox as a pillar of their business. Yet paper checks appear to be declining, and the industry is reaching a tipping point. What can you do? Reexamine your scanning approach. It’s time to adapt and get even more out of retail lockbox.

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videos

Mensa Level Sorting

tip sheets |BPO

6 Strategies to Future-Proof Your BPO Business

To compete in the fully digital business landscape of the future, BPOs are racing to upgrade their technology, fine-tune their processes and use their creativity to deliver world-class services to their customers.

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case studies |Government |Healthcare |Insurance

WPS Health Solutions

Processing healthcare claims is complex work. But WPS Health Solutions streamlined its processes by replacing 10 legacy desktop scanners with an intelligent data capture solution from ibml.

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webinars |Government

Three Ways Outsourcing Firms Leverage Intelligent Data Recognition

The combination of exploding document volumes and increasingly complex data capture requirements has made document processing more challenging than ever for corporations and government entities. We're going to show you how to add this to your product service.

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white papers

Don’t Automate Your Financial Services Operations, Transform Them

This white paper explains how intelligent information capture transforms financial application workflows and provides real-world examples of how financial organizations achieve these benefits.

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videos

High Aptitude Exception Handling

case studies

INTRUST Reduces Costs and Enhances Service with ibml Solution

Declining check volumes and ever-increasing customer demands for remittance data capture have made succeeding in the lockbox processing business harder than ever, particularly for small banks.

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webinars

The 5 Step Formula for Reducing Document Capture Costs

This formula can be applied to any document-driven application, in any industry, and eliminates the biggest capture headaches: receiving documents from any channel, reducing document preparation and manual paper sorting, capturing information from any document, and getting information to downstream systems and processes more quickly.

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videos

A Mastermind for Auditing

white papers

Steps to Ending Information Chaos

This white paper describes the information management chaos that occurs at most organizations, and how intelligent information management capture solutions uniquely reign in this chaos for competitive advantage.

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webinars

4 Ways to Protect Your Captured Data from Theft and Compliance Violations

Many organizations may not realize that the source of their security breakdown could be their imaging system.

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videos

Easy Prep with Left-Justified Feeding

case studies |Government |Insurance

Datamark

That’s why the benefits that DATAMARK is achieving for a major client with an ibml image and data capture solution are so impressive. The solution has helped DATAMARK reduce its labor requirements by more than 50 percent, accelerate delivery of information downstream, and decrease its overhead.

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case studies |Government |Insurance

Lending Services Provider Case Study

Speed is critical to loan origination to ensure enough time for due diligence, to resolve any exceptions before they impact borrowers or create compliance issues, and to avoid funding delays.

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videos

Intelligent Document Detection

case studies |Healthcare

An Intelligent Healthcare Network Case Study

One large healthcare network improved efficiency with an intelligent capture solution from Birmingham, AL-based ibml. The solution has enabled the network to reallocate staff, streamline document retrieval, and better safeguard sensitive provider information in its credentialing area.

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videos

High Speed Scanning with a High IQ

videos

ibml ImageTrac DS Solutions Video

case studies |Government |Healthcare

Document Retention Services Company

The decline of paper documents has caused the market for traditional document retention services to shrink at an alarming rate. But one leading provider of document retention services anticipated this trend and refocused its company five years ago on scanning and document capture services.

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webinars

How Paper-Free Can Help You Find What You Need When You Need It

In this webinar, join AIIM Analyst Bob Larrivee as he takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take-up of digital mailrooms, multi-channel capture, and the increasing exploitation of mobile capture.

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case studies

Automating the Loan Review Process

United Acceptance Inc. (UAI) is a financial organization, founded in 1991, that provides capital and servicing solutions to automobile dealerships that have a "buy here, pay here" operation, finance companies, and independent finance companies.

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videos

New Intelligent Capture Approach

videos

SoftTrac Synergetics

white papers

Reduce Operational Costs and Improve Enterprise Agility by Standardizing on One Platform for Scanning and Document Capture

Operating on a fragmented scanning and document capture infrastructure is a stark reality for many enterprises today.

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case studies |Healthcare |Insurance

Mid-Tier Bank Takes on the Megabanks with ibml Outsourcing Service

One mid-tier bank, a relatively new entrant to the commercial banking space, is proving to be a formidable foe to the megabanks against which it competes. This fast-growing bank owes its success in part to the lockbox services it offers its customers through a relationship with ibml.

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videos

IBML Ashley Keil at AIIM UK Forum

case studies |Government |Healthcare

Illinois National Bank Reduces Costs, Achieves a Competitive Advantage with ibml Scanning and Document Capture Solution

Lockbox processing remains a lucrative business for financial institutions, representing billions of dollars annually in fees and interest income, plus revenues from ancillary bank treasury services. It also is a critical differentiator in a financial institution's ability to win and retain corporate clients.

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videos

ImageTracDS 1085

videos

ibml ImageTracDS 1210 and ImageTracDS 1155

case studies |Government

Creating Business Value through the Automation of Mail Handling, Order Fulfillment and Remittance Processing

Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health and supplemental benefits companies, with approximately 14 million medical members.

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press |Banking |BPO |Government

ibml Unveils World’s Fastest, Ultra-High-Volume, Intelligent Scanner: The ibml FUSiON, the Most Comprehensive Intelligent Information Capture Solution

Imaging Business Machines, LLC (ibml), the leading global provider of intelligent information capture solutions, unveiled its next generation of ultra-high-volume scanners.

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case studies |Government

Cintas Increases Their Scanning Capacity to Over 500 Million Images Per Year with ibml ImageTrac Capture Solutions

Cintas Document Management UK Ltd. is a specialist provider of integrated document management solutions, including archiving, scanning and digitisation and secure document shredding.

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videos

ImageTrac Solutions

videos

ImageTrac-Lite

videos

ImageTrac Series 6000

press

Communisis uses investment in ibml scanners to underpin bureau operations and service major financial services accounts

Communisis, an OSG Company releases new press release today, June 3, 2019.

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press

DM Magazine Case Study: Cutting down on payment processing

Netherlands-based Unisys Payment Services & Solutions (UPSS) is broadening its secure specialist scanning services offerings, leveraging its investment in high volume scanners from ibml.

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press |Government

Unisys Payment Services & Solutions to broaden secure specialist scanning services leveraging its investment in ibml

Capitalising on its proven track record, modern IT infrastructure and expertise working in the financial services sector, Unisys announced today it is expanding into new markets such as healthcare, legal and government to offer secure and trusted scanning services for organisations seeking to realise the benefits from digital transformations.

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press

DM Interview: Rise of the easy integrators

With ibml adding ISIS and TWAIN drivers to its high volume desktop production range, DM Magazine editor sought out Ashley Keil, the company’s sales director for Northern & Western Europe Africa and India to find out what’s new with their intelligent scanners.

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news

ibml unterstuetzt Digitalisierung und Automatisierung der Unternehmen

Mit ISIS- und Twain-Schnittstellen aufgerüstet haben die Scanner der ImageTracDS-Serie des Herstellers ibml das Potential, die Prozesse in den Scan produktionen weiter zu automatisieren und wesentlich zu beschleunigen.

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news |Banking |BPO |Government |Healthcare |Insurance

ibml Enables Easier Integration of its Intelligent High-Volume Desktop Production Scanners

ibml announces today the launch of ISIS and TWAIN drivers for its high-volume desktop production scanners – the ImageTracDS 1155 and ImageTracDS 1210 scanner models – which extends the value of these popular devices by enabling easy integration with most document capture solutions.

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press |BPO

The power of three

Martin Birch, ibml’s Chief Executive Officer explains why security if the “must sort” job for companies and their BPO service providers, with ibml giving security the highest possible priority when developing its capture solutions.

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blog |Banking |BPO |Government |Healthcare |Insurance

3 Signs You Need Enterprise Document Scanning Software

Automated document scanning is a must-have tool for companies with high volumes of incoming data. Unlike manual processing, document capture technology simplifies scanning and classification, resulting in stronger data management and organization.

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news |Insurance

ibml receives prestigious award in Germany for Digital Transformation

True to their motto “Inspirational. Alive. Digital. “, an independent jury for the renowned German organization http://www.imittelstand.de/ have chosen the most innovative solutions for digital transformation for medium-sized businesses.

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press

ibml: Fit für Industrie 4.0: End-to-End-Automatisierung für die Erfassung der Eingangspost

Der US-amerikanische Hersteller ibml ist für seine Scanstraßen bekannt, die in höchster Geschwindigkeit Dokumente digitalisieren. Doch das ist laut Steen Unmuth, Sales Director EMEA bei ibml ein Blick in die Vergangenheit. Die heutigen Herausforderungen der Scanner liegen vielmehr darin, Daten aus Dokumenten zu extrahieren, zu validieren und an die nachfolgenden Systeme zu übergeben. Mit dieser […]

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news

ibml Deploys Intelligent Data Capture Solution at Midwestern Bank

ibml, a leader in information capture solutions for the enterprise, today announced that it has deployed its intelligent data capture software and hardware at INTRUST Bank, a regional Midwestern bank.

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press

Automated Mailroom – no longer a vision of the future

Ashley Keil of ibml explains how adding intelligence to desktop scanners can revolutionise mailroom processes.

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news

Clear Ballot and ibml Announce Partnership to Introduce Ultra High-Performance Ballot Scanning to Elections

Today, Boston--based Clear Ballot and Birmingham--based ibml announced a partnership to integrate two ultra high--performance scanner models with Clear Ballot’s ClearVote™ voting system.

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news

ibml Launches New Suite of Intelligent Desktop Scanning Solutions

ibml, a leader in information capture solutions for the enterprise, today unveiled a new suite of ImageTracDS scanners, the most powerful desktop scanner ever offered.

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blog |Government |Healthcare |Insurance

The Do’s and Don’ts of Using Automated Remittance Processing Services

Considering automated remittance processing services? You’re not alone. Digitally based payment and billing processing has quickly outpaced traditional methods of manual check scanning and filing. Organizations are looking for remittance processing methods that accelerate cash flow while reducing operating costs and inefficiencies.

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blog |Banking |BPO |Government |Healthcare |Insurance

How Digital Transformation Leads to Better Data Management

As unstructured paper data grows, it’s easy to feel overwhelmed by the sheer volume of information at your fingertips. This influx of data has made it more important than ever for organizations to undergo digital transformation.

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blog |Banking |Government |Healthcare |Insurance

Achieve Better Data Management With Automated Information Capture

It’s becoming increasingly important for companies to invest in information capture solutions. Why? Because organizations across the banking, insurance, healthcare and other industries are constantly flooded with high volumes of data.

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blog |Banking

How Mortgage Automation Improves Final Approval Times

Applications, credit reports, titles and more. With several steps involved in mortgage processing, it’s no wonder it can take days for loans to be approved. What if there was a simpler, faster way to move through mortgage lending steps, without sacrificing the attention to detail your borrowers are accustomed to?

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blog |Banking |Government

The Advantages of Automatic Data Capture for Financial Service Companies

Since the fast-paced, demanding financial environment requires minimal errors, institutions should consider the advantages of automatic data capture technology. Efficient and accurate document processing is vital to organizational success.

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blog |Banking

Organizational Advantages of Outsourced Lockbox Remittance Service

As fewer paper checks come through and the demand for faster billing processes increases, more banks are considering outsourced lockbox remittance services.

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blog |Banking

Advantages of Mortgage Document Management Software for Financial Institutions

When stacks of mortgage forms start to take over the office, it’s time to invest in mortgage document management software. Document management software is an excellent tool for financial institutions that want a simple and secure system to store loan records.

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blog |Banking |BPO |Government |Healthcare |Insurance

Advantages of Adding Intelligent Capture Solutions to Your BPO Services

BPO services can include anything from payroll to accounting to human resources. No matter the task, there is one thing they all have in common: There is a constant influx of information.

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blog |Banking |Healthcare |Insurance

4 Benefits of Outsourced Document Management

As unstructured paper data grows in volume across several industry verticals, document automation is becoming a necessity for businesses overwhelmed with information.

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blog

Why Loan Servicing Companies Need Intelligent Mortgage Automation Software

Looking to simplify risk management, meet regulatory requirements and streamline document intake processes? Mortgage automation software is the key to success.

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blog |Banking

Why Document Management Solutions are Vital for Banks

The average bank sifts through thousands of documents and images every year, a complex and time-consuming process that require their staff to pour over enrollment forms, client applications, financial statements and more.

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blog |Government

Public Records Management Technology is a Must-Have for Local Government

Providing superior public service can be achieved by upgrading to modern data capture technology. Outdated image capture methods aren’t ideal for fast-paced, high-priority government work.

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blog

Transform Your Digital Mailroom With Advanced Capture Software

Digital mailroom systems handle high volumes of data from multiple channels. Even more, this data requires downstream delivery in an efficient, effective manner. To keep up with the steady influx of data, you need advanced technology that organizes and presents information in a way that is useful to your organization.

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blog

Why It’s Time to Start Considering Automated Lending Solutions

Manual loan processing leaves lenders to contend with tight margins, revolving regulatory compliance and risk-based decision making. And these problems trickle down directly to clients. The answer? Automated lending solutions.

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blog

The Benefits of High Speed Scanner Technology

High speed scanning technology isn’t simply a matter of convenience – in today’s competitive business environment, fast document scanners help organizations manage costs, improve data accuracy and streamline operational processes.

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blog |Banking |Healthcare |Insurance

Taking the Next Step with Document Digitization Services

Virtually everything can be digitally achieved these days - data research, communication, - and document automation services. More and more enterprises are turning to document digitization services to maximize efficiency and productivity.

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blog |Banking |Healthcare |Insurance

How intelligent document processing (IDP) solutions streamline data management

As companies and organizations across banking, insurance, healthcare and other industries are bombarded with high volumes of data, intelligent capture solutions are crucial tools for staying competitive.

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blog |Banking |BPO |Healthcare |Insurance

Key Traits of Truly Intelligent Scan and Capture Technology

Intelligent scan and capture technologies have significantly improved document-driven processes in the financial sector and other industries. By dramatically reducing the volume of downstream exceptions, intelligent document scanning lowers operating costs and improves operational performance.

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blog

Is It Time to Invest in Document Capture Solutions for Your Business?

Your business has historically relied on manual data capture solutions as a means of document processing. However, what you might not realize is that paper-based processing is outdated, costly and seriously inefficient. Sticking to antiquated data capture strategies only has negative repercussions for your business.

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blog |BPO |Insurance

Intelligent Document Processing: A Must-Have for Insurance Providers

Insurance companies rely on efficient management of highly sensitive data, which can be challenging. Without intelligent document recognition, providers struggle with outdated technology and manual solutions that prevent them from processing customer data effectively.

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blog |Banking |Healthcare |Insurance

How Your Business Benefits From Outsourced Remittance Service

Significant changes in the remittance and payments landscape has organizations contemplating one of two paths: Consider outsourced remittances services, or continue in house. Currently, most enterprise billing departments rely on manual or partially automated processes that are labor intensive, costly and prone to error.

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blog |Banking |BPO |Government |Healthcare |Insurance

How to Select the Right Intelligent Data Capture Software

Intelligent data capture software presents opportunities for enterprises to completely transform their document-driven processes. But in a crowded marketplace, choosing the right vendor and software isn’t easy and implementing the wrong software could spell disaster for your operation.

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blog |Banking |BPO |Healthcare |Insurance

How to Pick the Right Document Management Tools

If your office is going paperless, then you’ll need document management tools to keep track of everything. But with so many options on the market, it can be daunting to separate subpar technology from robust, reliable solutions, and pick out the best document management software.

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blog |Healthcare |Insurance

How Healthcare Providers Can Benefit from Automated Data Capture Software

Healthcare professionals looking to enhance and modernize patient experiences should consider utilizing automated data capture software. When documents are digitally analyzed, stored and filed, financial and clinical processes are accelerated, and patient information becomes more usable.

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blog |Banking

How Banks and Credit Unions Can Benefit from Mortgage Capture Software

Banks and credit unions looking for an efficient mortgage processing system should consider mortgage capture software. Capture software is an alternative to manual entry that maximizes resources and enhances efficiency through document digitization.

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blog |Banking |BPO |Healthcare |Insurance

Exploring How Data Capture Software Reduces Costs

To save resources when it comes to enterprise data responsibilities, take a closer look at how data capture software reduces costs. Between expensive paper filing and time-intensive processes, information capture software streamlines data management responsibilities in the enterprise.

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blog |Banking |Government |Healthcare |Insurance

Effectively Measuring ROI on Intelligent Capture Software

Measuring ROI on intelligent capture software is imperative to ensure company success. You want to know technology’s performance meets the monetary investment, especially when investing in a costly software system.

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blog |Banking |BPO |Government |Healthcare |Insurance

4 Essential Features of Document Imaging Software

Going through one filing cabinet after another to locate important documents drains time, finances and other resources from your organization. The most productive companies realize the disadvantages of manual information storage, and are using document imaging software solutions to instantly find the information they need.

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