High Value Services, Institutional Reputation, Regulatory Compliance
Although financial clients are diverse, they all share the challenge of increasing operational efficiency while reducing costs. To improve service and ensure regulatory compliance, many financial institutions are turning to the ImageTrac Scanning Platform, our high-speed, color document capture technology. Handling millions of pages per day for wholesale lockbox, payment and remittance processing and loan servicing, we’ve engineered a solution that includes platform flexibility, high availability levels and lower operational costs.
The ImageTrac transport and SoftTrac® application software accelerate the conversion of critical financial documents to digital information for financial applications including:
Our clients attain significant operational and service benefits:
Compress Time, Save Money and Accelerate Document Processing
The entire insurance industry is document intensive and all documentation is critical. Timely access to customer correspondence, medical records, solicited letters, enrollment forms, new policy applications, pre-authorizations, payments, claims and other printed materials are necessary for managing the business and providing excellent customer service. Scanning converts this paper-based information into digital imaging streams quickly and accurately, which makes the content more manageable and accessible.
Our suite of document capture solutions for insurance operations and claims processing provides:
Shared Services and centralized Imaging operations prefer the ImageTrac Scanning Platform. The high quality of our image output directly increases the efficiency of the data entry process, whether you operate regional centers of excellence, or utilize remote BPO services. The versatility of the hardware and extensibility of the software, result in a very manageable platform that can be easily molded to address any line of business. Use of the ImageTrac will reduce deployment times, improve processing procedures and ultimately lower processing costs.
IBML document capture solutions for the insurance market help customers accelerate the capture and conversion of critical paper-based information related to:
Payer Benefits:
Revenue Cycle Management
Hospital CFOs and Physician Practice Managers face two critical challenges: reducing the days between patient care and receivables; and recovering receivables denied by primary insurers. Our document capture solutions for Providers and Hospitals can help you save time and get paid faster by accurately converting your paper-based records and receivables into digital form for your revenue cycle management workflow.
Our document capture solutions help shorten the revenue cycle:
Revenue Cycle Benefits:
The push towards the electronic medical records (EMR) grows stronger with each passing year. Until the system is inherently digital, document imaging will be essential to creating an EMR. The difficulty with document imaging is that most EMR systems are post-discharge based. This means clinicians are not using the electronic version of the chart to improve patient care. Until now, burdens created by document prep, as well as scan and index of the patient chart forced most systems into a post-discharge approach.
Through the use of the ImageTrac® Scanning Platform and DocNetics®, IBML is the first technology vendor able to compress all aspects of the paper chart conversion. We can eliminate as much as 65% of the labor involved in the conversion process.
Our Healthcare Conversion Appliance accelerates the move from physical to digital processes:
Meet SLAs, streamline operations, effectively manage demands for new business processing
The most significant challenge faced by a mailroom scanning operation is distributing large volumes of images across multiple departments or business units within agreed upon service level. Bottlenecks result from unexpected mail volumes, coupled with inefficient processes. The ImageTrac Scanning Platform, with SoftTrac application software, is designed to address this very problem.
Our ImageTrac high-speed scanning platform offers:
As a result of using our solution, you will:
Meet SLAs, Reduce Cost, Provide Adaptable Operations
As a BPO or service bureau, you face the challenge of addressing the needs of multiple clients, while meeting very stringent service levels. Processing requirements vary by client and your organization must have the systems in place to quickly adapt. The ImageTrac Scanning Platform delivers the power, speed and flexibility to help you meet the challenges you face. Our expertise spans multiple vertical markets and we work closely with our BPO clients to optimize the use and functionality of our systems.
Our capture solutions for BPO’s and Service Bureau’s offer:
As a result, our clients have attained significant operational and service benefits.
IBML understands the core operational needs government agencies face:
We’ve partnered with a number of customers to develop scanning packages uniquely designed for the needs of specific federal and state agencies.
Our Document Capture Solutions help customers accelerate the conversion of critical paper-based information. It provides capabilities like these:
Benefits:
Product: Software Solutions