As good as scanning and recognition technology is, there is always a need to assure quality, repair exceptions, and potentially enter additional unrecognizable fields. The advantage with an ibml solution is that each of these functions is done under the same process controls, business rules and utilizing the same database. Poor read rates or image quality issues can be traced to specific devices or inputs since all operational data is available. Rescans go through the same business rules and exceptions can be proactively noted for downstream line of business processes. The key to this part of the process is assuring exceptions are eliminated, all data is purified, and line of business processes are not interupted by exceptions that should have been resolved during the capture process.
“The ibml solution enables Illinois National Bank to provide its new and existing customers with a flexible and cost-effective scanning and data capture service. This has helped make our bank more competitive . . . " - Senior VP of Operations - Find out more
Key pieces include Quality Control and Validation.
Quality Control helps to ensure the optimum quality of every document scanning job.
Quality Control allows users to quickly review images of documents and batches using an adjustable-speed auto-scroll tool. Users can display thumbnail images, flag documents for rescanning, manually crop, image fill for redaction and highlighting, import, rotate or flip images. Users can also edit or delete documents and metadata. They can add comments to batches or individual documents.
Users can search for specific documents by document ID or document type and search batches using key document data, such as IJP, barcode or MICR information. Users can also change which batches are displayed for review by using filtering options such as:
- Date batches were created
- Date batches were processed
- Batch job
- Scanner on which batches were created
- Scanner operator
- Batch status
- Data connection batches were scanned into
Quality Control can automatically queue batches for review based on their priority. To ensure that nothing is overlooked, the software also can require individual items to be reviewed before a batch can be marked as completed.
Additionally, Quality Control provides system administrators with the ability to pre-determine batches or documents requiring review based on a wide range of criteria, including: transaction type, document type, random percentage of batches reviewed, nth batch, transaction or document in a series, and whether it is a flagged document. Administrators also can create comments that operators can attach to reviewed batches, transactions or documents.
Validation, repair and data entry
Validation is part of ibml's Capture Suite software and provides organizations with a fast and easy way to validate and repair information such as barcodes, check MICR data or Optical Character Recognition (OCR) data that is captured incorrectly during the scanning process, or not captured at all. Validation has the ability to perform a database lookup to validate or populate other fields. You can also create Key From Image fields to be entered in the Validation Client.
Validation has the ability to route items that require repair and automatically presents them to an operator to be keyed or re-keyed depending on the configured business rules. Validation also allows users to choose batches to validate on a job level, a queue of batches or by manually selecting a specific batch. The module's intuitive design and powerful validation tools enable users to quickly navigate the fields that require repair, while viewing the image(s) from which the data was captured.
Operators also can Rubberband regions of an image to automatically capture the data required for validation, eliminating the need for manual keying and reducing human error.
- Accelerate processing turnaround through faster data repair
- Reduce downstream exceptions
- Improve compliance by capturing validation statistics in Client Reports and Analytics