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Deliver the Speed Your Customers Demand

With ibml Solutions

Banking and financial services are high stakes industries. You generate hundreds of documents per customer, from checks and transaction data to loan applications. You need to process that information to deliver services quickly – while also protecting customer information and complying with ever-changing government regulations. How do you expedite service while safeguarding sensitive data?

Outdated document processing methods won’t cut it. They’re time consuming and error prone, which can have severe financial or compliance consequences. You require a document capture solution that can keep up with customer demands AND meet compliance and security regulations.

Enter ibml’s intelligent capture solutions. When you automate document digitization by extracting all structured and unstructured data, you gain an unbeatable edge.

Not only does ibml service the world’s most demanding banking and financial services environments – we’re the #1 premier capture solution for bank wholesale lockbox operations.

Challenges

Lightning-Fast Expectations

Customers’ expectations for fast, accurate, and secure processing continue to rise – and if you can’t deliver mission-critical data for quicker response, they’ll go elsewhere.

Error-Prone Processes

Capturing information with manual entry is error-prone and could lead to costly consequences.

Government Compliance

Regulations are always changing, making it feel like you’re trying to hit a moving target. Learning and updating legacy systems incurs high expenditures.

Decentralized Data

Customer data analyses is incomplete because information is spread across documents, forms, and databases – potentially causing you to miss lucrative information.

Aging Legacy Systems

Legacy systems are expensive to maintain and are reaching their end-of-life service and will no longer be supported by manufacturers.

The ibml Solution

Looking to achieve more profitability and more efficient service? Look no further ibml. As the global leader in Banking and Financial Services, ibml accelerates business and gives you the power to drive profitability and growth with the fastest document capture solutions in the market.

Maximize Profitability

Maximize Profitability


Scan more documents with less handling. Co-mingle documents, automate document sorting, and catch exceptions early with superior image quality and best-in-class image manipulation tools.

Upgrade Your Customer Service


Shrink customer wait time with the fastest processing feeds, find and fix mistakes with intelligent capture, and speed up your entire process from end to end.

Earn Customer Trust


Stay ahead of data thieves and auditors. Consistent, auditable, and secure data capture helps ensure compliance and security. ibml helps you meet requirements like Dodd-Frank and PCI, and regulations from the Consumer Financial Protection Bureau.

Make Decisions with 360º Visibility


Capture more data, more quickly. Extract and send accurate information to downstream systems to get a more complete view of your customer activity.

Simplify Document Retention


Relieve the burdens of document retention while speeding access to archived information. Convert all of your back-file of documents to digital images with ibml’s equipment rentals and scanning services.

Applications

Process more of the documents that matter most to your customer.

  • Retail lockbox
  • Wholesale lockbox
  • Explanation of benefits (EOB)
  • Accounts receivable
  • Card services
  • Remittance advices
  • Online forms
  • Account opening
  • Credit card applications
  • Mortgage origination files
  • Property titles
  • And more

Jumpstart Your Mailroom Transformation

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