Automate Claims Processing, Reduce Costs, and Accelerate Member Service

Intelligent Document Processing Software for Healthcare Payers

ibml intelligent data capture solutions enable healthcare payers to automate the capture of unstructured data to reduce administrative expenses, accelerate cycle times, enhance customer service, speed audits through improved reporting, and strengthen internal controls and regulatory compliance.

Our solutions support a wide range of applications for healthcare payers, including credentialing, claims processing, appeals and grievances, open enrollment, and provider sales campaigns. ibml solutions automatically classify, capture, and validate any unstructured paper or electronic health, finance, or patient document, including paper, faxes, emails, web forms, mobile images, application files, credentialing packages, and files in 835, 837, CMS1500, and UB04 format.

Challenges Facing Healthcare Payers

Rising Administrative Costs

Manual processing of claims, credentialing documents, and member enrollment forms creates inefficiencies that drive up operational expenses.

Slow Cycle Times

Paper-based workflows and manual data entry delay claims processing, credential verification, and member onboarding, putting you at a competitive disadvantage.

Data Security and Compliance Risks

Healthcare payers must navigate strict HIPAA regulations while protecting sensitive patient information from breaches and unauthorized access.

Limited Information Accessibility

Critical documents and data trapped in paper files or disconnected systems slow down decision-making and customer service response times.

Document Volume and Variety

Processing thousands of documents daily, from handwritten claims to digital forms in multiple formats, overwhelms traditional capture systems.

How ibml Solves Healthcare Payer Challenges

Reduce Claims Processing Costs

Automate classification of claims forms, detect duplicate claims, capture and validate line-item data, and seamlessly export to core applications, all while reducing manual labor costs.

Accelerate Cycle Times

Lightning-fast scanning speeds and intelligent capture software enable you to validate credentials more quickly, reduce time to add new members, and pay claims faster than competitors.

Speed Information Availability

Secure and seamless integration with core applications and other downstream health information systems ensures that meaningful information is available when stakeholders need it.

Improve Control and Compliance

Mitigate the risks of data theft and HIPAA violations with restricted access to sensitive documents, tracking and validation of credentialing documents, data encryption, activity logging, and comprehensive audit trails.

Handle Any Document Format

Process structured and unstructured content from any source: paper, fax, email, web forms, mobile images, and electronic files in industry-standard formats.

Why Choose ibml for Healthcare Document Processing

Industry Expertise

ibml has extensive experience working with commercial insurers, credentials verification organizations (CVOs), and business process outsourcing (BPO) organizations, with deep expertise in health administrative systems.

Unmatched Processing Speed

Our high-speed scanners process documents at industry-leading rates, enabling you to handle peak volumes without adding staff or compromising quality.

Intelligent Automation

Advanced classification, data extraction, and validation capabilities reduce manual touchpoints and improve accuracy across all document types.

Seamless Integration

ibml solutions integrate smoothly with your existing core systems and workflows, minimizing disruption during implementation.

American Manufacturing Excellence

Designed, engineered, and manufactured in America with exceptional quality assurance and backed by our expert support team headquartered in Birmingham, Alabama.

ibml-as-a-Service (iaaS)

Harness the Latest Technology Without the Upfront Costs

Gain an unbeatable technological advantage while freeing up your cash flows. With ibml-as-a-service, you can utilize ibml’s cutting-edge capture technology on a pay-as-you-go basis by opting for fixed quarterly payments.

Benefits of iaaS:

  • Avoid high CAPEX costs and preserve cash for core growth initiatives
  • Customize, scale, and bundle your technology subscription to fit individual needs
  • 100% tax deductible investment
  • Eligible for upgrades or new features at any time
  • Greater flexibility and freedom to adapt as your needs evolve

Frequently Asked Questions

What types of healthcare documents can ibml solutions process?
ibml solutions handle virtually any healthcare document format, including paper claims forms, faxes, emails, web forms, mobile images, credentialing packages, and electronic files in 835, 837, CMS1500, and UB04 formats to name a few. Our intelligent capture technology automatically classifies and extracts data from both structured and unstructured documents.
How does ibml ensure HIPAA compliance?
ibml solutions include built-in security features such as restricted access controls, data encryption, comprehensive activity logging, and detailed audit trails. These capabilities help healthcare payers mitigate risks of data theft and HIPAA violations while maintaining complete visibility into document handling processes.
Can ibml solutions integrate with our existing claims management system?
Yes. ibml solutions are designed for seamless integration with core healthcare applications and downstream health information systems. Our team works with you to ensure smooth data flow between ibml capture technology and your existing infrastructure, minimizing disruption to your operations.
How much faster is ibml compared to manual processing?
ibml Fusion HD scanners process documents at speeds up to 720 pages per minute, enabling you to process over 200,000 pages in a single day. Our high-speed scanners and intelligent automation enable faster credential verification, member enrollment, and claims payment. The actual speed improvement depends on your current workflow and document types, but healthcare payer clients consistently report significant reductions in processing time and administrative costs.
What is the implementation timeline for ibml solutions?
Typical implementation of ibml Hardware and Software is 80 hours including user training however, Implementation timelines depend on the scope and complexity of your specific needs. Our experienced team works closely with you throughout the process, from initial assessment and system configuration to integration, testing, and staff training. We prioritize minimizing disruption to your operations while ensuring a successful deployment.

Transform Your Healthcare Payer Operations

Discover how ibml intelligent capture solutions can reduce costs, accelerate processing, and give you a competitive edge in the healthcare market. Consult with an expert today to explore how ibml can streamline your document processing and reduce operational costs.