Automating for First Impressions
When it comes to customer onboarding, there’s a lot of truth to that saying about first impressions. Missteps in the onboarding process can have a customer...
5 Signs It’s Time to Migrate Your Claims Processing to the Cloud
As most insurance pros know, your organization’s ability to process claims quickly can have a big impact on its bottom line. It’s perhaps one of the...
How to Comply with M-19-21
The U.S. federal government is about to take a big step towards digital records management. Starting January 1, 2023, federal agencies must manage all...
5 Ways Document Management Software Streamlines Your Onboarding Process
You put a lot of time and effort into winning new business. But your onboarding process is undoing all that effort. The onboarding process for many businesses...
4 Signs It’s Time to Automate Your Customer Onboarding
Customers expect business interactions to be simple, fast and straightforward. Purchases made with a single click and delivered the same day Insurance claims...
5 Reasons Why More Big Mailrooms are Moving Towards Centralization
Centralization. It’s a big word and a bigger idea. But ironically, it’s all about going smaller. Dismantling up to dozens of mailrooms in favor of a...
The 3 Big Steps Toward Consolidating Your Back-Office Document Processing
You’ve probably considered consolidating or centralizing your data capture before, but maybe you balked at the effort, time, or perceived cost of reimagining...
Mailroom : 4 Ways Centralization and Consolidation Enhance Your Revenue
Every major business has a mailroom, right? It’s your point of contact with the outside world. It’s where all essential information enters, gets recorded...
3 New Technologies That Make Consolidating Document Capture a Reality
Your mailroom is an essential part of your business. It’s the entry point for hundreds of thousands of pieces of raw data and information. Without an...
BPOs: Attract More Customers with these 5 Capabilities
Are you impressing your prospects? While the BPO industry is booming, many BPO’s today are struggling to attract clients as customers are more discerning...