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ORS Group Selects Intelligent Capture Solution from ibml

September 30, 2014
Birmingham, AL

Leading UK provider of Business Process Outsourcing and Information Management Services implements ibml’s ImageTrac and SoftTrac Capture Suite

ibml, a leader in information capture solutions for the enterprise, today announced that ORS Group has selected the ibml ImageTrac scanner and SoftTrac capture software to augment the services offered to customers. With over 25 years experience in document scanning across all industry sectors and coverage across the UK, ORS Group is recognized as one of the UK’s leading BPO providers.

Over recent years ORS has moved from traditional archival capture to more advanced capture for business process enablement, which includes the introduction of digital mailroom, invoice processing and data capture services, all of which come with higher Service Level Agreement (SLA) and technology demands.

As part of this progression to offering more advanced services, ORS reviewed its core scanning technology and selected ibml’s ImageTrac and SoftTrac Capture Suite to form the backbone of its physical capture processes.

“As we advance the sophistication of our services, it is key that our scanning technology keeps pace,” said Simon Challis, Managing Director ORS Group. “ibml scanners and software provide both the capacity and the process intelligence to form the capabilities required to feed both our traditional archival and our more advanced business process-based services.”

As ORS Group continues to win an ever-increasing number of projects, they plan to add more ibml technology where appropriate. With an ibml capture platform and architecture in place, adding more capacity and intelligence is a simple plug and play process.

“We have recognized that the ORS Group holds a leading position in the UK BPO sector for some time,” said Ashley Keil, Sales Director, ibml. “It is rewarding to see them implementing ibml’s intelligent capture technology to offer such advanced services.”

ibml technology and service were supplied to ORS Group by Kodak Alaris, an official ibml reseller. Neil Murphy, UK Sales Manager for Kodak Alaris, added “ORS Group has been a valued customer for many years so it is great to see how ibml and Kodak Alaris, two industry-leading companies, have worked together to provide the best solution for them.”

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