Leading BPO will utilize ibml's unique inline intelligent capture to speed up and streamline the processing of over 20 million pieces of mail per year.
BIRMINGHAM, AL, April 30, 2014 – ibml, a leader in information capture solutions for the enterprise, today announced that EDM Group, a leading information management business services provider, has selected ibml to provide the core capture technology to fulfill a digital mailroom contract for Her Majesty's Revenue & Customs (HMRC) department.
Earlier this month, EDM Group announced that HMRC awarded it the three year contract worth £4 million (approximately $6.7 million). A key element of HM Government's "Digital by Default" strategy, the contract will involve digitizing, indexing and managing over 20 million pieces of inbound mail coming from individuals, businesses and intermediaries each year.
To fulfill the project's specific technology requirements, EDM Group evaluated several technology approaches and vendors. They chose ibml for its unique integration of advanced capture intelligence into the scanning process, which will provide the automated classification of over 100 form types as well as zonal ICR extraction, all in one streamlined step.
"We reviewed traditional flat file scanning approaches that utilize post-scan IDR (Intelligent Document Recognition) software, but found that ibml gave us advantages with a single scan, classify and data extraction process," said Mark Horrocks, UK Operations Director for EDM Group. "This significantly reduced processing times and software license costs. It also gave us the option to physically separate and sort key documents, which provides a value added service to the client and further reduces our operational costs."
"ibml are very pleased to be selected for such a prestigious project and to have our unique value proposition recognized by the UK's leading provider of digitization services," said Ashley Keil, the regional sales director for ibml. "EDM Group has invested over £250,000 ($420,000) in ibml scanners and software with the knowledge that ibml provided not only the best technology fit, but also the best return on investment (ROI) and a faster, more reliable process to support their service level agreements (SLAs)."
ibml provides information capture solutions that drive business process improvements from the Point of Entry. Combining scanners, software and services, ibml's comprehensive solutions automate the most demanding document applications in banking, financial services, healthcare, government services, outsourcing and more. Every day, ibml customers in 45 countries rely on our technology to accurately and efficiently capture and process millions of document images.