Health, Life, Property & Casualty Insurance Solutions

Compress Time, Save Money and Accelerate Document Processing

The entire insurance industry is document intensive and all documentation is critical. Timely access to customer correspondence, medical records, solicited letters, enrollment forms, new policy applications, pre-authorizations, payments, claims and other printed materials are necessary for managing the business and providing excellent customer service. Scanning converts this paper-based information into digital imaging streams quickly and accurately, which makes the content more manageable and accessible.

Our suite of document capture solutions for insurance operations and claims processing provides:

  • High-speed, high availability document capture with the ImageTrac® Scanning Platform
  • Flexible and powerful health insurance business rules with SoftTrac®
  • Dynamic document processing with DocNetics®
  • Intelligent sorting of checks, separator sheets or original documents
  • Image enhancement using Dynamic Tiff

Shared Services and centralized Imaging operations prefer the ImageTrac Scanning Platform. The high quality of our image output directly increases the efficiency of the data entry process, whether you operate regional centers of excellence, or utilize remote BPO services. The versatility of the hardware and extensibility of the software, result in a very manageable platform that can be easily molded to address any line of business. Use of the ImageTrac will reduce deployment times, improve processing procedures and ultimately lower processing costs.

ibml document capture solutions for the insurance market help customers accelerate the capture and conversion of critical paper-based information related to:

  • Claims (medical, drug, dental, auto, life and property)
  • Enrollment and new business applications
  • Payments and mutual funds
  • Workers’ compensation claims
  • General correspondence and customer service

Payer Benefits:

  • Accelerate ROI and compress cycle time
  • Reduce exceptions handling
  • Increase OCR read rates
  • Achieve superior image quality
  • Ensure HIPAA and Sarbanes-Oxley compliance

 


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