Health Insurance Community Solutions

Health Insurance Solutions
“Compress Time, Save Money and Accelerate Document Processing ”

The health insurance industry relies heavily on its documents. Customer correspondence, medical records, solicited letters, enrollment forms, pre-authorizations, payments, and other printed materials help deliver services and drive the business. Scanning converts this paper-based information into digital imaging streams quickly and accurately which makes the content more manageable and accessible.

IBML’s suite of document capture solutions for health insurance operations and claims processing provides:

High speed, high availability document capture with the ImageTrac® Color Transport
Flexible and powerful health insurance business rules with SoftTrac®
Dynamic document processing with DocNetics™

The ImageTrac Scanning Platform is the product of choice for Claims Shared Services and Centralized imaging operations. The high quality of our image input directly increases the efficiency of the data entry process, whether you operate regional centers of excellence, or utilize remote BPO services. The versatility of the hardware, the extensibility of the software, result in a very manageable platform that can be easily molded to any business process. The key results are lower risk, reduced deployment times, and ultimately reduced processing costs.

IBML Document Capture solutions for the health insurance market help customers accelerate the capture and conversion of critical paper-based information related to:

Claims (medical, drug and dental)
Enrollment
Payments
Workers’ compensation claims
General correspondence and customer service

Payor Benefits:

Accelerate ROI and compress cycle time
Reduce exceptions handling
Increase read rates
Achieve superior image quality
Ensure HIPAA and Sarbaines-Oxley compliance