Press Room

Weisberg Named to Lead Customer Services in IBML's European Hub Office

Rich Weisberg

May 24, 2004 -- Birmingham, Ala. -- Imaging Business Machines (IBML), maker of the ImageTrac® Scanning Platform, has named Rich Weisberg vice president of world wide customer services. Weisberg will be headquartered at IBMG's Konstanz, Germany, office where he will oversee technical support, customer service operations, help desk support, and accounting and order processing capabilities for the EU.

"Rich has done an excellent job of building our world class customer support division in North America, and he will be using the same model to build a similar operation in the EU," said IBML Founder and CEO Gary Murphy. "We intend to provide the same level of technical support and integration services to our European customers that has made our installations so successful for our clients in the USA."

Imaging Business Machines provides intelligent scanning technology for the most demanding document imaging applications, including mixed documents of different weights, sizes and compositions. The company's ImageTrac® Scanning Platform consists of the ImageTrac scanners, SoftTrac® user interface and professional services. ImageTrac scanners offer front and rear color image capture, multiple image outputs, barcode, 2D barcode, ICR, MICR and multiple sort pockets. Every day, hundreds of ImageTracs capture millions of color and bi-tonal images for our customers in 26 countries. Visit www.ibml.com for more information.