Healthcare

Hospitals/Physician Offices

Revenue Cycle Management

Hospital CFOs and physician practice managers face two critical challenges: reducing the days between patient care and receivables and recovering receivables denied by primary insurers.

ibml's document scanning solutions help hospitals and physician offices save time and get paid faster by accurately digitizing paper-based records and receivables to help drive the revenue cycle management workflow.

Using digitized records, a hospital or physician practice can improve the entire process from discharge or end of visit through coding, payer adjudication and remittance or EOB processing. Ultimately, this leads to an improved cash flow and revenue cycle for an organization.

Revenue cycle benefits:

• The ability to initiate Check 21 processing of payments with ibml's DocNetics®
• Automate EOB capture and provide information to third party workflow systems
• Reduce days outstanding by improving cash collection
• Improve visibility into receivables
• Streamline receivables research through digital copies of remittance and EOB documents

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Medical Records

As least for the short term, document imaging will be essential to creating EMRs.

The combination of ibml's ImageTrac document scanning platform and our DocNetics software is able to compress all aspects of the paper-chart conversion process. Our solutions eliminate much of the labor involved in the conversion process.

Medical records benefits:

• Reduce document preparation requirements
• Slash labor requirements associated with records management
• Reduce physical storage requirements
• Accelerate access to medical records to improve patient care
• Reduce paper handling/chance of lost documents

Health Insurance

While most healthcare claims are filed electronically, there is still a large amount of paper handled by insurance companies (payers) due to the total number of claims filed in the United States. Using ibml solutions, payers can accelerate the claims process by sending electronic images for processing versus moving paper around the organization.

Some of the benefits our solutions provide to health insurers (payers):

• Automate and improve the time required for claims processing
• Handle single- and multiple-page claims, including sorting by type
• Selectively drop out color (such as with HCFA forms) to provide highest quality images for OCR

Pharmacy Benefit Management

According to the Kaiser Family Foundation, there are over 3.7 billion prescriptions filled each year. Pharmacy benefit management companies fill approximately half of those prescriptions. Using ibml solutions to automate the handling of orders, prescriptions and payments, PBMs can significantly improve their turnaround time to fulfilling an order and mailing a prescription out to a client’s member.

Some of the benefits our solutions provide to pharmacy benefit management companies:

• Automate the handling of paper-based prescriptions
• Handle all contents of mailed-in forms to promote data integrity
• Allow for out-sorting of prescriptions to facilitate storage requirements
• Provide for Check 21 input and processing of member co-pays and other payments