Conversion Assistance Services (CAS)
ibml’s Conversion Assistance Services (CAS) provides customized offerings designed for BPO providers, end users, service bureaus and partners with unique document capture and remittance processing requirements. Our goal with CAS is to provide ibml technology to users regardless of their volumes or the scope of their jobs.
You never know what the business or the market will throw at you, but with ibml Conversion Assistance Services, you can be prepared for just about anything involving document scanning. CAS provides flexible, affordable alternatives to get you through periods that require immediate high-volume scanning capabilities.
CAS is a proven alternative when a long-term equipment investment can’t be justified, but scanning horsepower is needed immediately. ibml CAS programs improve your ability to provide necessary scanning and conversion services for your enterprise with maximum flexibility.
Customers in all kinds of industries turn to CAS when they need:
- Ample, reliable capacity for peak period processing
- Temporary best-in-class scanning for short-term or unexpected volume increases
- Systems for a quick catch up of back-file processing
- Interim scanning technology to bridge to a permanent system
- Cost effective conversion of paper documents
Various options to meet your needs
Flexible High-Volume Scanning Immediate and Affordable
Production Scanning Support for Business Process Outsourcers
Flat Rate Rental
Flat Rate Rental is a month-to-month short term plan designed to give organizations the use of the ImageTrac Scanning Platform to meet quick turnaround requirements or to help with seasonal peak scanning volumes.
The Flat Rate Rental plan is provided to give BPO Solutions Providers, Partners, Resellers and Service Bureaus maximum flexibility to meet the demands of their clients; and, to give more end users the quality, speed, and in-line features available only from ibml
When to choose Flat Rate Rental?
- Project is six months or less in duration
- Monthly image volume is 300,000 or greater
Where can ibml support Flat Rate Rentals?
- ibml supports Flat Rate Rentals anywhere in the continental U.S.
How does it Work?
- Payment is a fixed flat rate based on configuration
- Three month minimum rental period
- Three month advance payment
- Payments monthly in advance
- One week on-site support and training
- Shipping to the site paid by Client
- Return shipping paid by ibml
Per Image Rental
Per Image Rental is a month-to-month plan designed for organizations who need the attributes of the ImageTrac Scanning Platform; and, require multiple levels of support from ibml.
ibml offers Per Image Rentals to give BPO Solutions Providers, Partners, Resellers, and Service Bureaus a flexible low entry plan that includes on-going training, support and technical assistance; and, to give more end users the quality, speed and in-line features available only from ibml
When to choose the Per Image Rental?
- Capital funds are not available to purchase the ImageTrac Scanning Platform
- Uncertainty regarding the duration of a scanning project
- On-going technical and project support from ibml is required
Where can ibml support Per Image Rentals Initiatives?
- ibml supports Per Image Rentals anywhere in the continental U.S.
How does it Work?
- Payment is based on monthly image volume
- Three month minimum rental period
- Minimum monthly image volume of 500,000
- Payments monthly in arrears
- One week on-site support and training
- Shipping to the site paid by Client
- Return shipping paid by ibml
Scanning Services
ibml Conversion Assistance Services offers cost-effective document BPO scanning. No matter what size documents you have, we have a solution! Our high-speed document scanners feed documents ranging in sizes from 2" x 2" to 11" x 22". Whether your scanning requirement is transaction processing or a back-file conversion, we have a solution for you! We even have equipment to scan your wide-format drawings and maps.
Solutions include:
- On-site project scope evaluation
- Project planning and cost estimation
- Secure 90-day document storage
- Document prep services
- Inter-mixed document scanning
- Wide-format scanning (up to 42")
- Full 24 bit color, 8 bit grayscale, and black and white image capture
- Data indexing and searchable PDF conversion
When to choose CAS Scanning Services?
- When you don’t want to invest thousands of dollars in equipment, infrastructure, and labor.
Where does CAS provide Scanning Services?
- ibml provides Scanning Services in Birmingham, Alabama at our 50,000 sq. ft., SAS 70 certified, secure operation facility.
Disaster Recovery
When redundancy is critical to daily operations, we make it easy to ensure you have the duplicate processes in place without incurring the capital investment. If your client would face significant revenue losses if daily scanning was down, the ibml Disaster Recovery program helps ensure minimal disruption of daily operations. This three-year contract can provide back-up scanning capacity in the event of a declared disaster that results in suspension of daily scanning operations.
When to Choose the Disaster Recovery Service?
- Redundancy is critical to daily operations
- Significant revenue losses will be incurred if daily scanning is disrupted
Where can ibml support the Disaster Recovery Service?
- ibml supports Disaster Recovery anywhere in the continental U.S.
How does it Work?
- Payment is billed monthly in advance based on configuration
- Payment and service can be included with ImageTrac Support Contracts
- 180 Day Interim Scanning at ibml
- Documents to be prepped by Client or ibml
- Shipping expenses will be the responsibility of Client; ibml will make all necessary arrangements as needed
- Turnaround time will reflect pre-negotiated Disaster Recovery Checklist (DRC) Terms & Conditions
- Daily FTP of scanned images
- Backb-end communications and networks are the Client’s responsibility
Remittance Processing (Lockbox) Services
If you or your customers receive payments through the mail, take advantage of ibml's cost-effective and efficient wholesale and retail lockbox solutions. Using ibml's powerful ImageTrac scanning platform, CAS can perform all of your lockbox functions at our SAS 70 Certified operation facility. Whether you need a Private label solution to offer to your customers, or a solution for your own organization, work with the remittance processing experts at ibml to maximize the benefits of reduced costs, increased cash flows, customer service, and security.
When to choose outsourcing remittance processing?
- You (or your customers) receive payments through the mail
- Reduce your check processing costs
- Need images and information to update accounts receivable
- Need disaster recovery for our current remittance processing operation.
Where can ibml support the remittance processing?
- ibml supports remittance processing in Birmingham, Alabama
How does it Work?
You instruct your remitters to send their payments to our Birmingham post office box and ibml:
- Picks up the mail, processing to your requirements
- Deposits to your bank
- Provides same-day access to your check, invoice images, deposit, and payment data
Contact CAS Sales
Sales Department
205.313.1368
Contact CAS Support
Erik Thimaras
Technical Solutions Manager
205.313.1363
Jaye Ruben
Technical Specialist
205.313.1369
Russ Musser
Vice President
334.742.9659
Norma Lovorn
Director
205.313.1362
Jodie Hobson
Financial Services Project Manager
205.313.1368
Office Address
ibml Conversion Assistance Services
475 25th Street South
Birmingham, AL 35210
Toll Free: 866-683-3617
Phone: 205.439.7100
Fax: 205.313.1360