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BPO / Service Bureau Solutions

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Business Process Outsourcing & Service Bureau Solutions

Meet SLAs, Reduce Cost, Provide Adaptable Operations

As a BPO or service bureau, you face the challenge of addressing the needs of multiple clients, while meeting very stringent service levels. Processing requirements vary by client and your organization must have the systems in place to quickly adapt. The ImageTrac Scanning Platform delivers the power, speed and flexibility to help you meet the challenges you face. Our expertise spans multiple vertical markets and we work closely with our BPO clients to optimize the use and functionality of our systems.

Our capture solutions for BPOs and Service Bureaus offer:

  • High volume and high capacity image capture
  • High availability production time
  • Intermixed document processing
  • Out-sort checks, separator sheets, original documents
  • Advanced document handling
  • Superior image quality for presentment and accurate data entry
  • Rapid document identification
  • Intelligent processing for out-sorting and electronic routing
  • Integration with business applications and legacy systems
  • Relational database architecture
  • Flexible business rules and events

As a result, our clients have attained significant operational and service benefits.

  • Quick and demonstrable ROI
  • Document tracking to meet client audit and regulatory requirements
  • Reduced document preparation costs
  • Maximized labor efficiency that reduces unnecessary overhead and operating expenses
  • Dramatically minimized re-work and re-scans
  • Process intermixed documents
  • Dramatically increased document throughput without increasing headcount
  • Consolidated operations that avoid costs associated with numerous low-end-volume scanners